I’m having trouble with Parimatch's customer support, they’ve stopped responding to my emails about my missing deposit. What’s the best way to get their attention?

First, make sure you've included all required information in your emails, such as the transaction ID, deposit amount, date, and any applicable screenshots from your bank or payment provider.

If email support remains unresponsive, consider contacting them via other communication methods, such as their live chat option or phone help, which may provide faster responses. Furthermore, many online platforms, such as Parimatch, have active social media profiles (X, Facebook, etc.), thus publicly expressing your concern can result in a faster response.

If none of these approaches are effective, you may choose to escalate the situation by submitting your complaints free of charge on Xolvie.