First, make sure you've included all required information in your emails, such as the transaction ID, deposit amount, date, and any applicable screenshots from your bank or payment provider.
If email support remains unresponsive, consider contacting them via other communication methods, such as their live chat option or phone help, which may provide faster responses. Furthermore, many online platforms, such as Parimatch, have active social media profiles (X, Facebook, etc.), thus publicly expressing your concern can result in a faster response.
If none of these approaches are effective, you may choose to escalate the situation by submitting your complaints free of charge on Xolvie.
Related Complaints
Parimatch Deposit Not Credited After Paytm Payment (₹500 Missing)

On March 9, 2026, I made a deposit of ₹500 to my Parimatch account using Paytm. The amount was successfully debited from my Paytm account, but it has still not been credited to my Parimatch balance. The transaction/reference number for this payment is 201614491438. After noticing that the funds wer...
Parimatch UPI Deposit Not Credited - Missing Funds Issue
I am writing to report an unresolved issue with two UPI deposits I made to my Parimatch account from India and to request that my money be returned or correctly credited. On 11 March, I made a UPI deposit of 2,500 INR. Parimatch informed me that the money would be sent back to me within four days, b...
Parimatch Deposit Not Credited - Paytm UPI Payment Issue

On 08-03-2026, I deposited ₹1000 into my Parimatch account through Paytm UPI, but this amount has still not been credited to my Parimatch balance, even though the money has already been deducted from my Paytm account. When I noticed that the deposit was not reflecting, I contacted customer support r...
Parimatch Freezes Account and Fails to Unblock After 30 Minutes

I am experiencing a serious issue with my Parimatch account registered in India, which was blocked on March 7, 2026, without being properly resolved. When I tried to log in, I received a message about “suspicious activity” stating that my account would be unblocked within 30 minutes, but this never ...
Parimatch Turned My Real Money Deposit Into a Locked Bonus

Today at approximately 10:30 a.m., I deposited 850 INR into my Parimatch account via UPI. After the deposit, the entire amount was locked as a bonus, and I am unable to use it in any way. The balance is not available for normal betting or withdrawal, and there is no clear explanation in my account a...
Parimatch Took My ₹90,000 UPI Deposit but Never Credited My Account

I am writing regarding a serious issue with a missing deposit on my Parimatch account. On March 13, 2026, at around 18:18, I made a UPI deposit of ₹90,000 to my Parimatch account, but the amount has still not been credited to my Parimatch wallet. The deposit was made via UPI, and the transaction/UTR...
Parimatch Deposit Missing After Paytm Payment

On 11 March 2026 I deposited ₹330 via Paytm to my Parimatch account, and on 12 March 2026 I deposited another ₹410. Both transactions were successfully completed from Paytm, but the total amount has still not been credited to my Parimatch account. My Parimatch account details are as follows: Account...
Parimatch Did Not Credit My ₹3,000 Deposit From Paytm UPI

I deposited ₹3,000 to my Parimatch account via UPI on March 10 at around 10:51 p.m. The amount was successfully deducted from my bank account (SGHB) through the Paytm UPI app, but it was not credited to my Parimatch account, which is linked to the mobile number 93064637**. Even though the payment w...
PhonePe Declined ₹300 Payment but Parimatch Still Holding the Money

A few hours ago, I attempted to deposit ₹300 into my Parimatch account using PhonePe. The payment did not go through, and in the PhonePe app it shows “declined.” However, the amount has effectively been held up and has not been credited to my Parimatch balance. I contacted Parimatch customer suppor...
Parimatch Missing Deposits Totaling ₹13,500 After Multiple UPI Payments

My name is Umesh, and I am writing about three unresolved deposit issues on the Parimatch website. I made three deposits via UPI: the first for ₹2,600 on January 30, 2026, the second for ₹7,000 on February 14, 2026, and the third for ₹3,900 on February 16, 2026. These amounts have not been properly...
Parimatch Deposit of ₹2,499.98 Missing After Successful UPI Payment

I am writing about a problem with a deposit on my Parimatch account. On March 8, 2026, I made a deposit of ₹2,499.98 via UPI, with UTR number 605047791752. The amount was successfully deducted from my account, but it has still not been credited to my Parimatch balance. After noticing that the money...
Parimatch KYC Verification Rejected for Aadhaar Document Without Clear Reason

My Parimatch account, registered in India, has been experiencing a document verification problem for the past 10 days. I uploaded my Aadhaar card for KYC verification, but the verification was rejected with the note that the document is “not clear.” I have been trying to resolve this issue for seve...
Parimatch UPI Deposit Not Credited Kotak Bank - Payment Missing

On 22/01/2026, I made a deposit of 1600 from my Kotak Mahindra Bank account via UPI to my Parimatch gaming account. The amount was successfully debited from my bank account, but it has still not been credited to my Parimatch balance. The payment details are as follows: UTR number 781846594045 and tr...
Parimatch UPI Deposit Deducted But Not Credited

On 9 September 2025 at around 13:25, I made a deposit to my Parimatch account via UPI for an amount of ₹401. The money was deducted from my bank account, but it was never credited to my Parimatch wallet. I contacted Parimatch customer support about this issue and they created a ticket, but the probl...
Parimatch Google Pay Deposit Not Credited Or Refunded

I deposited 2,500 rupees into my Parimatch account on 28 February 2026 via Google Pay at around 12:08 pm (Indian time). This amount has neither been added to my Parimatch balance nor returned to my Google Pay account up to today. On the same day, 28 February, I contacted Parimatch customer support a...
Parimatch Withdrawal Problem After Two ₹2,000 Transactions

I used the Parimatch official website for the first time and requested a withdrawal of ₹4,000 to my SBI bank account. The withdrawal was made in two separate transactions of ₹2,000 each on March 2, 2026. The money was debited from my Parimatch account, but it has still not been credited to my SBI b...
Parimatch Live Casino Balance Deduction Not Refunded
Today, on 02/03/2026, while playing the Casino Lighting Roulette game on Parimatch, an amount of 19,900 was deducted from my balance during the game. I was informed that this amount would be adjusted in the live casino, but it has not been properly credited back to me, and I am unable to use or reco...
Parimatch Paytm Deposit Declined - No Refund

I deposited ₹1000 into my Parimatch account via Paytm on 25/01/26 at around 3:28 PM. The amount was debited from my Paytm, but in Parimatch the transaction is shown as declined and the money has not been credited to my account. The Paytm transaction/reference ID for this payment is 396101556716. I h...
Parimatch Deposit Not Credited After 2000 INR PhonePe Payment

I made a deposit of 2000 INR to my Parimatch sports betting account on 10/02/2026 via SBI using PhonePe. The amount was deducted from my bank account, but it has still not been credited to my Parimatch balance. The UTR number of this transaction is 091256094687. After noticing that the money did not...
Parimatch Support Not Responding to Missing Deposit Issue

I made a payment to my Parimatch account (ID: 436979840) through Paytm on 17 February 2026 at around 9:07 a.m. for an amount of 1498.08 (in the currency linked to my Paytm account). The transaction was successful on Paytm, but the amount has still not been credited to my Parimatch account. After not...
Parimatch Wallet Top Up ₹2570 Debited But Not Credited

On 24 February 2026 at around 9:51 a.m., I made a top-up of ₹2,570 to my Parimatch wallet my from my PhonePe account. The amount was debited and the transaction reference number is 798359512697. However, the balance has never reflected in my Parimatch wallet. After waiting, my transaction later star...
Deposit Not Reflecting In My Parimatch Account

On 26.02.2026, I made a UPI deposit of ₹5,200 from my Airtel Payments Bank account to fund my Parimatch betting account via Paytm. The transaction is showing as successful, the amount has been debited from my Airtel Payments Bank, but my Parimatch account has not been funded. After realizing that th...
Parimatch Withdrawal Sent To Wrong Bank Account
On 26-02-2026, I requested a withdrawal from my Parimatch account, but by mistake I selected the wrong bank account and only noticed this after the withdrawal was completed. The funds have gone to an incorrect bank account, and I want to recover this money. Since realizing the mistake, I have been t...
Parimatch Deposits 2,600 INR Deducted But Not Credited

I made several deposits through Indian Bank via PhonePe to my Parimatch account in December 2025, but the money was deducted from my bank and never added to my game account. On 13 December 2025, and again between 13 December and the end of December, I deposited a total of 2,600 INR in multiple trans...
Parimatch! I Want My Money As Soon As Possible

I am writing to report a serious issue with a deposit on my Parimatch account. On 26 February, I made a deposit of 350 via UPI. The amount was deducted from my bank account, but it has still not been credited to my Parimatch balance. After noticing that the money had not been added, I tried to conta...
I am very sad to say this. Parimatch has had very, very bad service for the last two months.
Last month, I deposited 2600, but it has still not been added to my game account. I created a ticket, but there was no use.
Please, no one use this app in India. Not only me, but many other people are facing the same issue.
Please, Parimatch CEO, check this and clear all the problems.
My total amount is 3800. It has not been deposited into my Parimatch account, and they are not responding to my ticket either.
Please help
Balance problem
I can't reach any real person. I need help!
I need my money. They misled me.