I’m having trouble with Parimatch's customer support, they’ve stopped responding to my emails about my missing deposit. What’s the best way to get their attention?

I am very sad to say this. Parimatch has had very, very bad service for the last two months. Last month, I deposited 2600, but it has still not been added to my game account. I created a ticket, but there was no use. Please, no one use this app in India. Not only me, but many other people are facing the same issue. Please, Parimatch CEO, check this and clear all the problems.

My Parimatch deposit issue has not been resolved. Whenever I create a ticket, they mark it as solved, but the money is still not credited. I am completely upset.

My total amount is 3800. It has not been deposited into my Parimatch account, and they are not responding to my ticket either.

My deposited amount was not credited.

It’s been more than 10 days, and I still haven’t received my money back. I’ve sent more than 100 emails, but they just don’t care.

Hello, this is Varadharajan from Chennai. Please do not play on Parimatch. I have lost around 3 crores on their app. They will mislead you through deposits and withdrawals and push you into a terrible mental state. I recently withdrew amounts of 9,000 and 25,000, but I still have not received them in my bank account even though more than 30 days have passed. I also deposited 20,000, 10,000, and 7,000, but none of these amounts have been credited. There is also a girl using the name Lacey (a duplicate name on Parimatch). Do not believe her words. Please stay safe and do not play on Parimatch. Otherwise, you may end up in a severe mental state because of Lacey from Parimatch.

It's been 2 days, and my deposit still hasn't been credited.

Please unblock my account

Parimatch has become much worse recently. After withdrawing funds, fraudulent amounts are being sent to my account, causing it to be frozen by the cyber team. I have faced this issue twice, and it makes me feel unsafe using this platform. On both occasions, the amounts I legitimately won—₨4,000 and ₨15,000—were frozen and then deducted from my account balance. This has caused me significant frustration and concern, as I have done nothing wrong. I expect a secure and reliable gaming experience, but instead I am repeatedly dealing with account freezes and the loss of my winnings. I would like Parimatch to investigate these incidents, explain why this happened, and restore the funds that were deducted from my account.