Parimatch Deposits via PhonePe and Paytm Not Credited to Account

I made two separate deposits of 3,000 INR each on 9 August 2026 to fund my Parimatch betting account with ID 817160***, one via PhonePe to “Kashi R*** and one via Paytm to “Mr NITISH K***”. Both transactions show as successful in PhonePe and Paytm, and the money has been taken from my accounts, but the total of 6,000 INR has still not been credited to my Parimatch account, where my balance still appears almost unchanged. Despite the transfers being completed and having payment receipts, transaction IDs and screenshots of my Parimatch account as proof, my Parimatch balance has not increased, and I cannot use the money I deposited. I have already contacted support and raised this issue, but I have not received any effective solution so far. I request that the total amount of 6,000 INR from these two successful deposits be promptly credited to my Parimatch betting account without any further delay, or that a clear explanation be provided along with a solution.