Parimatch Debited Money Without Bet

I am writing to report an unauthorized debit from my Parimatch account and the refusal of your support team to acknowledge or investigate it properly. On 17/09/2026, an amount of Rs 5000 was debited from my Parimatch balance even though I did not place any bet for this amount. When I noticed that my balance was reduced, I immediately contacted your customer support and clearly explained that money had been taken from my account without any corresponding bet or transaction on my side. Instead of checking the detailed transaction history, your team simply replied that no money was debited from my balance and insisted that everything was normal. I requested a full statement of my deposits, bets and remaining balance to verify the movements on my account, but they did not provide any such statement and only repeated that my money was not debited. As a user accessing Parimatch from India, I find this situation unacceptable. A sum of Rs 5000 is missing from my balance, and I have not received any transparent explanation, transaction details or proof from your side. I also have my own payment records showing my deposits through Google Pay, which make this situation even more concerning. I request that you urgently review my account activity on and around 17/09/2026, share with me a complete and detailed statement of all deposits, bets and balance changes, and either restore the missing Rs 5000 to my account or provide clear and verifiable proof of where and how this amount was used. I expect this issue to be resolved promptly and transparently.