Parimatch India UPI Deposit Failed: ₹30,000 Not Credited to Wallet

I made two separate deposits to my Parimatch India account via UPI, but neither of them has been credited to my Parimatch wallet so far. The first deposit was for 20,000 on 18.06.2026 via UPI. The amount was successfully debited from my bank and the transaction shows as completed on my side, but it never appeared in my Parimatch balance. The second deposit was for 10,000 on 28.06.2026, again via UPI. This payment was also successfully processed according to my PhonePe/UPI transaction record, yet it was not added to my Parimatch account balance either. I now have a total of 30,000 stuck between my bank and Parimatch. I contacted Parimatch India support and explained that both payments were successful on my side. However, they replied that these deposits were not credited to their system and told me to contact my bank, instead of properly investigating or resolving the issue. My bank and UPI app clearly show that the payments were completed and the money was transferred. I request that my missing deposits be investigated in detail based on the UPI transaction IDs and that the total amount of 30,000 be either credited to my Parimatch wallet without further delay or immediately refunded to my bank account.