Pampers (Prima) Club in Turkey has proven to be one of the worst Pampers clubs worldwide. Unlike other countries where a QR code scan is used, the Turkish Pampers Club requires sales slips and invoices to earn points. The system is painfully slow, possibly due to a shortage of staff to coordinate and verify the invoices for points. This approach is highly susceptible to fraudulent activities, yet they show no sign of altering the system. My recent grievance involves waiting for two weeks to earn points from my last purchase. They asked for my credit card receipt for an online transaction, and despite submitting my e-invoice, I'm still waiting. While I've requested my points to be added to my account, the bigger issue lies in their reluctance to adopt a barcode scanning system that other countries utilize. It's time for a change.
I entered my payment details and invoice into the prima app, a Turkish consumer loyalty app. But I didn't get any points for requesting a credit card slip when I had already shared my payment order receipt. I paid by bank wire rather than credit card. I explained with my documents, but received the ...
I'm not sure if this happens globally, but here in Turkey, Dyson seems to have serious stock issues and customer satisfaction problems. When I tried to buy a product, they wouldn't accept a credit card payment and insisted on a bank transfer. Additionally, they finished their stock before processing...
Regarding my purchase from the Skechers store in the Sanko mall in Gaziantep, Turkey on May 21, 2023, I am writing to express my satisfaction with the quality of the shoes I purchased. The store clerk failed to inform us that we could collect points by installing an app on our smartphones. Although ...
I was enticed to become a customer of Yapı Kredi Bank through their "Invite a Friend" campaign using a referral code. According to the campaign, both the inviter and invitee were supposed to receive a bonus of 250 TL each after spending 250 TL. However, despite making the purchase on April 15th, it ...
I am shocked by how Turkish Airlines has handled the theft of my Miles & Smiles points. On December 21, I received an SMS at 9:58 PM with a code for redeeming miles. However, emails from Turkish Airlines showing two separate mileage transactions (3,077 miles each) arrived at 9:00 PM—nearly an hour b...
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