I'm not sure if this happens globally, but here in Turkey, Dyson seems to have serious stock issues and customer satisfaction problems. When I tried to buy a product, they wouldn't accept a credit card payment and insisted on a bank transfer. Additionally, they finished their stock before processing my transaction.
The agent I spoke with checked their system and promised to get back to me, but never did. When I checked the stock again the next day, everything was out of stock! I called back, but the agent was "busy" and unavailable.
This is incredibly frustrating! Why is it so difficult to purchase a product I clearly wanted and even placed an order for?
Buying products from Dyson Turkey has been a complete disappointment, to say the least. Let me explain briefly. Around 6 months ago, we purchased a product that turned out to be defective. We contacted Dyson Turkey to address the issue. Initially, they attempted to resolve it by changing the filter,...
my recent experience with Dyson Turkey gave me the worst kind I had, I gave my credit card info to this company for a mail-order thing, but they took my money and haven't sent me anything yet. Man, these customer reps aren't helping at all, it's torture talking to them, Dyson is a super cool brand ...
Those who intend to buy should know that Dyson does not provide proper service in Turkey. Even if a small part breaks, they insist that you need to order the entire component. Their service process is also complicated—they require video calls. It feels like they deliberately make maintenance difficu...
I've been trying to buy the Dyson Airstrait in Türkiye, but the stock issues are annoying. Even though I check the website all the time, Dyson never really seems to restock, or when they finally do, the product is gone in a flash. I can't seem to find this item anywhere. I've been a Dyson customer f...
I really regret buying Dyson. The technical service and customer service in Turkey are very bad. I have been dealing with the Dyson Gen5 Detect Absolute vacuum cleaner since December 16, 2023. First of all, the machine I bought turned out to be defective. Then they sent me a different machine than t...
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