Dyson Stock Issues, Payment Hassles, & Unresponsive Customer Service

Nurgül
May 2, 2024 10:25 AM39

I'm not sure if this happens globally, but here in Turkey, Dyson seems to have serious stock issues and customer satisfaction problems. When I tried to buy a product, they wouldn't accept a credit card payment and insisted on a bank transfer. Additionally, they finished their stock before processing my transaction.

The agent I spoke with checked their system and promised to get back to me, but never did. When I checked the stock again the next day, everything was out of stock! I called back, but the agent was "busy" and unavailable.

This is incredibly frustrating! Why is it so difficult to purchase a product I clearly wanted and even placed an order for?

May 8, 2024 2:32 PM (6 days after complaint)

Dear Valued Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

Comments

Similar Complaints

1

Dyson Gen5 Detect Absolute Vacuum Refund Dispute

Tuğçe
March 22, 2024 12:48 PM124

I really regret buying Dyson. The technical service and customer service in Turkey are very bad. I have been dealing wit...

Dyson Gen5 Detect Absolute Vacuum Refund Dispute