The battery on my Oppo A15s phone was going dead quickly, and there was noise in the sound when I was talking on the phone, so I sent it to the technical help by cargo. No one told me anything about my phone, which was sent on March 21, and I was told that it would cost 750 TL to fix since it was no longer under protection. When I asked to return my phone because I thought the price was too high, they charged me 130 TL for inspection and guarantee, even though they didn't have to. I've been talking to customer service for a week, and they said they made a technical service record for me, but they haven't called me yet. I'm looking for my phone.
I bought a brand-new Oppo A5 Pro smartphone from MediaMarkt in Antalya about two months ago. From day one, the phone started showing serious issues: it would randomly shut down and the screen would suddenly go black. Over the last 50 days this problem became constant, and now the device won’t power ...
I bought this Oppo smartphone, found a problem with my device and took it to the authorized technical service center in Bakırköy, Istanbul right away. I was bummed out when they told me they couldn't fix my device because they didn't have the parts they needed. They were like, "Why don't you just as...
My Oppo A73 purchased 2.5 years ago, stopped connecting to the network after the latest updates. Despite following the suggestions from customer service, the issue persisted. Eventually, they advised me to take it to the service center, assuring me that it would be repaired for free due to a softwar...
I purchased an Oppo product for ₺2,420 and tried to return it the very next day, but the store refused to process a return, stating that they only offer exchanges. This is unacceptable. The product was completely unused, and I contacted them within the legal return period. Despite this, I couldn’t r...
I bought a brand-new Oppo A16 60 in February, expecting a reliable device. Just 10 days later, the phone started freezing and vibrating uncontrollably. I returned it to the store I bought it from, and they told me to send it to the service center. The phone was returned within a week with a note cla...
Comments