My Oppo A73 purchased 2.5 years ago, stopped connecting to the network after the latest updates. Despite following the suggestions from customer service, the issue persisted. Eventually, they advised me to take it to the service center, assuring me that it would be repaired for free due to a software-related problem. However, the service center informed me that they installed new software and inspected the phone but found no issues. Today, they called and demanded a payment of ₺4000. In other words, Oppo rendered my phone unusable with updates and is now asking for money from me.
My Oppo A73 phone, which I bought 2.5 years ago, started to not connect to the network at all after the latest updates. Despite following the suggestions of customer service, the problem was not resolved. Finally, they told me to take it to the service center and that it would be repaired for free since it was a software-related issue. However, at the service center, they said that the software was installed, the inside of the phone was checked, but they couldn't find any issues. Today, they called and asked for a fee of 4000 TL for the motherboard replacement. In other words, Oppo made my phone unusable with the updates and now they are asking for money from me. I demand that my grievance be rectified.
I wanted to send my Oppo A96 phone, which was under warranty, to the technical service because it was turning off and on by itself. I reside in Ankara, but they informed me that the service center was located in Istanbul, and I needed to initiate a service request. I registered the issue with the Op...
I purchased the Oppo A60 on June 30 from Vatan Bilgisayar, and just days later the phone began malfunctioning. During calls, I started receiving an error message that reads “Call Failed”, and the device often freezes with a completely white screen when I try to open apps. After a while, the phone re...
The battery on my Oppo A15s phone was going dead quickly, and there was noise in the sound when I was talking on the phone, so I sent it to the technical help by cargo. No one told me anything about my phone, which was sent on March 21, and I was told that it would cost 750 TL to fix since it was no...
I bought this Oppo smartphone, found a problem with my device and took it to the authorized technical service center in Bakırköy, Istanbul right away. I was bummed out when they told me they couldn't fix my device because they didn't have the parts they needed. They were like, "Why don't you just as...
A couple of months ago, I decided to purchase an Oppo A96. During this time, the phone gradually bent and curved into a more awkward shape. After taking it to the service center, they told me that it was my fault because I had done something wrong. They went as far as sending it back to me via couri...
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