Resolving Login Issues on OKEx Account

I'm having trouble accessing my OKEx account. It's been 15 days of frustration, constantly encountering the dreaded "wrong password" message with no resolution in sight. I would greatly appreciate your assistance. I've reached out to numerous individuals and conducted thorough research, yet I have been unable to find a conclusive answer. OKEx is already located in China, which can pose challenges for communication. I'm having trouble establishing a connection. I have my investments securely stored in my account. If anyone is able to assist with this, please contact me.