I'm having trouble accessing my OKEx account. It's been 15 days of frustration, constantly encountering the dreaded "wrong password" message with no resolution in sight. I would greatly appreciate your assistance. I've reached out to numerous individuals and conducted thorough research, yet I have been unable to find a conclusive answer. OKEx is already located in China, which can pose challenges for communication. I'm having trouble establishing a connection. I have my investments securely stored in my account. If anyone is able to assist with this, please contact me.
My Okex account has been locked for trading for almost 10 days. I have been writing to customer service, and they keep telling me to use code 20217 to request assistance. While they acknowledge my messages and say they will look into it, my account still has not been reactivated for trading. I am se...
I opened an OKX account but mistakenly entered the wrong ID number. I have been trying for a week to correct this issue, but there is no response from support. There is no live chat with real agents, just an automated system that redirects me. It tells me to submit a support ticket, which I have don...
I transferred funds from my bank account to my OKEx account and attempted to withdraw them to trade on different platforms. After completing the withdrawal, the funds did not appear on the platform I intended to use, so I requested a refund from the platform, and the money was returned to my OKEx ac...
I am unable to log in to my Coinex account, even though my email and password are correct. Every time I try, I encounter a timeout error. This issue is not related to my internet connection or browser, as I have verified these aspects. Despite reaching out for support, I cannot find any customer re...
I deposited funds into my Okex account intending to trade, but I was met with a message claiming my account had a "compliance and security issue." This has caused serious disruptions, forcing me into conflicts with the people I trade with. I contacted my bank to request a refund, but Okex TR stated ...