I transferred $5000 from another exchange to my OKEx account, and suddenly, my account was closed without any explanation. What criteria are you using to close accounts? There were no issues when I deposited $100,000 before, but now my account is shut when I need to withdraw funds urgently. I sent an email to customer support, but I haven’t received any response. This situation has left me stranded, as I urgently needed to access my money. OKEx, I demand immediate assistance to restore my account and allow me to withdraw my funds. This level of service is unacceptable, and I expect a prompt resolution to avoid further inconvenience.
I deposited funds into my Okex account intending to trade, but I was met with a message claiming my account had a "compliance and security issue." This has caused serious disruptions, forcing me into conflicts with the people I trade with. I contacted my bank to request a refund, but Okex TR stated ...
I transferred funds from my bank account to my OKEx account and attempted to withdraw them to trade on different platforms. After completing the withdrawal, the funds did not appear on the platform I intended to use, so I requested a refund from the platform, and the money was returned to my OKEx ac...
I’m having a serious issue with Exness. They closed my account due to the account type, and I’ve since deposited an additional $6,700 for a new account, but they claim that the funds went to my old account. I’ve been unable to access or withdraw any of the money, and I now have $15,000 stuck in Exne...
My OKX account has been hit with a withdrawal restriction, and they're telling me that unless I complete certain combined instructions and deposit additional funds, I won't be able to lift the ban. I’ve already told them that I can't make another deposit, but they haven't provided any solution. I'm...
I have been a user of the MEXC exchange since 2025, and my account was suddenly restricted under the vague reason of “account under review.” At first, the restriction was set for 1 month, but later it was extended for another full year without any explanation or justification. During this entire pe...