My Okex account has been locked for trading for almost 10 days. I have been writing to customer service, and they keep telling me to use code 20217 to request assistance. While they acknowledge my messages and say they will look into it, my account still has not been reactivated for trading.
I am seeking support from all relevant departments. Okex is not returning my funds, and I urgently need this issue resolved. Thank you.
I deposited funds into my Okex account intending to trade, but I was met with a message claiming my account had a "compl...iance and security issue." This has caused serious disruptions, forcing me into conflicts with the people I trade with. I contacted my bank to request a refund, but Okex TR stated
I transferred funds from my bank account to my OKEx account and attempted to withdraw them to trade on different platfor...ms. After completing the withdrawal, the funds did not appear on the platform I intended to use, so I requested a refund from the platform, and the money was returned to my OKEx ac
I opened an OKX account but mistakenly entered the wrong ID number. I have been trying for a week to correct this issue,... but there is no response from support. There is no live chat with real agents, just an automated system that redirects me. It tells me to submit a support ticket, which I have don
MEXC Exchange has unexpectedly blocked my account, and I have not received any clear explanation for this action. I reac...hed out to their live support team, and they insisted that I had blocked my account, which is simply not the case. I haven't taken any steps to block my account, and I'm puzzled ab
I have been unable to access my Poloniex account for two months. Every time I try to log in, the page displays a system ...error. I even took a screenshot and sent it to support, but despite multiple messages, I have received no resolution. I am unable to make any transactions, and other exchanges wor
