I made a leveraged trade on OKEx and placed a stop-loss order. According to the information provided, the order was executed, resulting in a complete loss of funds. No items were purchased, and I expect compensation for my financial losses. I need your immediate help with this issue. I possess solid proof of the events that transpired, and I require your assistance.
I placed a stop-loss (TP/SL) order on MEXC, but the system completely failed to trigger it. As a result, my position was... liquidated, and I suffered a major loss that could’ve easily been prevented if the platform had honored my stop-loss settings. This is unacceptable. If we can’t trust MEXC’s trad
I was liquidated on MEXC even though my position never reached the liquidation level! My trade was unexpectedly closed, ...and now my balance is completely wiped out. I should have still been in the trade, yet my position was forcefully closed, and my funds are now missing. This is completely unaccepta
On October 10, 2025, at around 12:00 AM, while trading futures on the MEXC exchange, I noticed that my position was clos...ed before reaching the liquidation price. As a result of this incident, I suffered a financial loss of $1,064. I contacted MEXC customer support via email, but I haven’t received
My MEXC position was liquidated even though the price never reached my liquidation level. I checked everything carefully..., and there was no reason for my position to be closed, yet it was forcefully liquidated without warning. I demand an immediate explanation and a full refund of my lost funds. Thi
I transferred funds from my bank account to my OKEx account and attempted to withdraw them to trade on different platfor...ms. After completing the withdrawal, the funds did not appear on the platform I intended to use, so I requested a refund from the platform, and the money was returned to my OKEx ac
