TymeBank Card Unauthorized Obilet Debits

1

On 12 August 2026 two unauthorized debits were made from my TymeBank account by Obilet Travel Tech, even though I have never purchased any service or product from this company. The first transaction was for R1,483.41 and the second for R2,946.43, both taken without my permission. After noticing these debits, I immediately contacted TymeBank and Obilet. TymeBank cancelled my card as a security measure. Each time I contacted Obilet, I was told they would “look into the matter”, but despite this, no concrete action has been taken and I have received no resolution or refund. No further amounts have been deducted since, but the existing unauthorized debits remain unresolved. I request that Obilet urgently investigate how my banking details were used without my consent, provide a full written explanation, and refund the total debited amounts to me as soon as possible.

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