My New Balance 530 ripped after just 4 months, how can I claim a replacement?

About one year ago, I purchased a pair of New Balance 9060 sneakers from the New Balance store at Ankara Kentpark Mall, paying $184. I chose this brand trusting that it would be high quality and durable, but within a short period of time, the shoes developed serious tearing on the inside, separation...

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On October 2, 2025, I purchased a pair of New Balance U9060 Block sneakers, size 38.5, from the New Balance Suadiye store, paying by credit card. I used the shoes for approximately two months, on an every-other-day basis, under normal city walking conditions. Despite this limited and standard use, t...

I purchased a pair of New Balance 530 sneakers from the New Balance store at İstinyePark Mall. The mesh sections of these shoes tore on the sides within just eight months. When I look online, I see a large number of complaints and similar customer experiences about the same model, and I do not under...

In July, I purchased a pair of New Balance 530 sneakers from New Balance’s official website. Even though I have only used the shoes for approximately six months, the inner heel lining at the back of both shoes has come loose and become deformed. Experiencing this kind of issue in such a short time—...

I purchased a pair of New Balance MR530SX sneakers from a New Balance store in Istanbul. In less than a year of normal daily use, the mesh fabric on both the right and left outer sides started to thin and melt from the inside, and a hole formed on one side. I sent the shoes in for inspection, but I ...

In June, I purchased a pair of New Balance 574 sneakers from the Ümraniye Meydan Mall store. Even though I only wore them on weekends and for about three months in total, by September, the front part of the shoes had torn in two different places. It’s extremely disappointing that a pair of shoes wor...

About six weeks ago, during the back-to-school season, I purchased a pair of New Balance Lifestyle 9060 Pink Children’s Sneakers for my daughter from the New Balance store at İzmir İstinyePark. On the first day of use, the shoes got extremely dirty, and we had to continue using them in that conditio...

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About a year and a half ago, I purchased a pair of New Balance 574 shoes from the official New Balance store at StarCity Mall. I only wore them during the winter months, and only when the weather was not too rainy. However, about a month ago, the toe area of the shoe tore open. In the past, I had on...

In May, I purchased a pair of New Balance U9060E1 shoes, size 40, from the New Balance Akbatı store for ₺9,290. After approximately three months of use, the inner heel lining began to tear, which started causing discomfort and irritation to my foot. Although the shoes were sold with a warranty, I w...

I purchased a pair of New Balance sneakers from the Marmara Park store, and even though the warranty period has not yet expired, the mesh sections on both shoes started tearing within a short time. I have used sports shoes from different brands for years, and I have never encountered such a problem ...

On August 3, 2025, we purchased the New Balance 9060 model shoes at a discount from the official New Balance store in Ankara Kentpark. In less than a month, the shoes began to show damage and slight tearing along the inner insole edges. We took the product back to the store for inspection, but our r...

About 7 months ago, I purchased a pair of New Balance 990 shoes from the NB I Giyim Akmerkez store, paying around ₺10,000. Despite wearing them only once a week, the shoes quickly showed serious wear on the heel area and even tearing on the inner side. I have used similar New Balance products for ye...

On 19.01.2024, I purchased a pair of New Balance 530 shoes from the Kent Park store, paying ₺5,000. Despite wearing them only a few times a week under normal conditions, the mesh part of one shoe tore within a short period of time. This is the first time I have experienced such an issue with a pair ...

On January 16, 2024, I purchased a pair of New Balance 530 sneakers from the Kanyon store for around ₺5000. After about one year of normal use, the mesh fabric on the upper part of the shoe began tearing. This is the first time I have experienced such an issue, and I cannot understand how this kind ...

On 16.06.2025, I purchased a pair of white mesh New Balance sneakers from Sneaks Up Forum Istanbul Bayrampaşa store for ₺5,899. At the time of purchase, I was clearly told not to wash the shoes in a machine and to clean them only with the sponge and foam provided. I followed these instructions caref...

I purchased a pair of New Balance 408 sneakers about 8 months ago from Boyner.com.tr (Invoice No: BE02025000004058). Shockingly, after only about 2 months of regular use, the front of the shoe started opening up, the leather showed deformation, and the printed logos wore off completely. For a produc...

I purchased a pair of New Balance sneakers less than 6 months ago, and shockingly, the shoes have already started tearing along the upper side panels, to the point where they now expose the inside. This is extremely frustrating and unacceptable, especially given the high price I paid for what was su...

I bought a pair of New Balance 530 sneakers from the Marmara Park store just four months ago, and I’m shocked by the quality. Despite wearing them with care, the mesh sections have already torn. I paid ₺6000 expecting durability and premium performance, yet the shoes didn’t even last a season. I se...

I purchased a pair of New Balance 530 sneakers from the store inside Akasya AVM, and I’m extremely disappointed with both the product quality and the brand’s customer service. Within just 8 months of light and normal use, the mesh sections on the shoes started tearing one by one. Seeing the damage, ...

I purchased a pair of New Balance 530 sneakers from the SuperStep store, expecting long-term quality from a premium brand. However, in less than a year, the shoe developed a tear — which is absolutely unacceptable for a product in this price range. I paid a considerable amount (₺) believing I was in...

I used my New Balance shoes for only 3 months, and despite wearing them with great care, a hole developed in the heel area. I followed all washing and care instructions — I even washed them gently by hand — yet yellow stain marks started to appear, especially around the sole area. I’m shocked at how...

I bought my New Balance 530 sneakers in November, hoping to invest in long-lasting quality. Sadly, that wasn’t the case. Despite not wearing them during the winter months, the mesh sections have already started tearing — and it hasn’t even been a full year. I knew the mesh material felt thin from th...

I purchased a pair of New Balance 530 sneakers back in March, and now—only three months later—I’m already seeing noticeable fabric wear on the inner side of the shoes. This is extremely disappointing, especially considering the brand's reputation for durability and quality. I’ve worn many shoes from...