I purchased a flexible ticket for a one-stop flight from Denpasar to Istanbul on March 18th. However, my journey has been marred by delays, cancellations, and a lack of support from Mytrip. My initial flight was delayed by two hours, causing significant disruption to my travel plans. To top it off, the flight has now been canceled altogether. Mytrip has failed to provide a refund or offer any alternative arrangements.
I paid an additional ₺100 for the flexibility of a changeable ticket, yet this has proven to be useless. When I contacted customer service, they initially failed to acknowledge my flexible ticket status, further delaying the resolution process.
Despite my repeated attempts to reach them, Mytrip has been unresponsive to my emails and has even tried calling my Turkish phone number, which is currently out of service. This blatant disregard for my communication preferences and the urgency of the situation is unacceptable.
As the days pass, ticket prices are increasing, leaving me with limited options and facing financial losses. Mytrip's inaction and poor customer service have left me stranded and frustrated. I will never again utilize Mytrip for any travel bookings.
I booked a flight from Istanbul to Bangkok for August 22 through Mytrip.com, but due to uncertainty in my work situation, I needed to cancel the ticket. When I contacted Mytrip customer service to request a cancellation, I was told that the ticket could not be canceled under any circumstances. Now,...
I booked a Turkish Airlines flight through Mytrip that was scheduled for February 22. Unfortunately, the flight was canceled by the airline, and Turkish Airlines confirmed the very next day that they had refunded the full amount to Mytrip. Since then, I've been trying to get my money back from Mytr...
I made a reservation for a flight from Istanbul to Denpasar Bali with a departure date of May 27th and a return date of June 10th. I booked this ticket back in February through Mytrip and paid a total of ₺50,587. Afterward, the airline let me know that they would be pulling out of Turkey in April, a...
I purchased a ticket for a flight from Istanbul to Tokyo on June 29th, with a single stopover in Kuala Lumpur. However, Batik Air has unilaterally canceled the Istanbul-Kuala Lumpur leg of the journey, leaving me stranded and unable to proceed to my final destination. This cancellation has caused im...
I purchased round-trip tickets from Dubai to Izmir and back. Unfortunately, Mytrip changed both the date and arrival airport of my flight. They moved my June 8th ticket to a different date and changed the arrival to Ankara. If I had wanted to go to Ankara, I would have booked a ticket there in the f...
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