I made a reservation for a flight from Istanbul to Denpasar Bali with a departure date of May 27th and a return date of June 10th. I booked this ticket back in February through Mytrip and paid a total of ₺50,587. Afterward, the airline let me know that they would be pulling out of Turkey in April, and I got a refund of ₺43,183.89. Unfortunately, the rest of my money has not been returned. It appears that they are withholding our money without any clear reason, as mentioned in the email: "Additional products such as insurance, seats, and baggage may not be refunded." I did not buy any service like that. I would like a complete refund of my money. Regrettably, I am unable to spend money frivolously as a result of individuals canceling without reason.
I purchased a flexible ticket for a one-stop flight from Denpasar to Istanbul on March 18th. However, my journey has been marred by delays, cancellations, and a lack of support from Mytrip. My initial flight was delayed by two hours, causing significant disruption to my travel plans. To top it off, ...
On September 8, 2025, I purchased round-trip flight tickets from Warsaw to Istanbul through Mytrip (Reservation No: 1080-547-855). During checkout, I also purchased the cancellation protection plan, which is clearly listed on my invoice. Today, I attempted to cancel my flight through Mytrip.com, ex...
I booked a flight from Istanbul to Bangkok for August 22 through Mytrip.com, but due to uncertainty in my work situation, I needed to cancel the ticket. When I contacted Mytrip customer service to request a cancellation, I was told that the ticket could not be canceled under any circumstances. Now,...
I booked a Turkish Airlines flight through Mytrip that was scheduled for February 22. Unfortunately, the flight was canceled by the airline, and Turkish Airlines confirmed the very next day that they had refunded the full amount to Mytrip. Since then, I've been trying to get my money back from Mytr...
We canceled our tickets through Mytrip, and on July 5th, I received an email stating that the refund should be processed within 5 days. This deadline has passed, including the weekend and an additional 2 days, yet the refund has not been received. When I contacted Mytrip's customer service today, I ...
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