I purchased a ticket for a flight from Istanbul to Tokyo on June 29th, with a single stopover in Kuala Lumpur. However, Batik Air has unilaterally canceled the Istanbul-Kuala Lumpur leg of the journey, leaving me stranded and unable to proceed to my final destination. This cancellation has caused immense inconvenience and disruption to my travel plans. The remaining flight is scheduled to depart before I can possibly reach Kuala Lumpur, rendering it completely useless. I demand a full refund and compensation for the distress and financial hardship this situation has caused.
It's appalling that Batik Air has failed to consider the impact of this cancellation on passengers like myself. They have essentially rendered our tickets worthless, leaving us to bear the brunt of their irresponsible actions.
Furthermore, I have been unable to reach Mytrip, the travel agency through which I purchased the ticket, to seek assistance. Their lack of responsiveness has only compounded my frustration and left me feeling utterly helpless.
I purchased a Tokyo–Malaysia ticket (Flight OD873) through Mytrip. Without informing me or asking for my consent, the airline Batik Air rescheduled my flight to the next day—June 22, 2025, at 10:25 AM. This new timing does not work for my plans, so I requested a cancellation and refund. When I cont...
I purchased a flexible ticket for a one-stop flight from Denpasar to Istanbul on March 18th. However, my journey has been marred by delays, cancellations, and a lack of support from Mytrip. My initial flight was delayed by two hours, causing significant disruption to my travel plans. To top it off, ...
I booked a flight from Istanbul to Bangkok for August 22 through Mytrip.com, but due to uncertainty in my work situation, I needed to cancel the ticket. When I contacted Mytrip customer service to request a cancellation, I was told that the ticket could not be canceled under any circumstances. Now,...
I made a reservation for a flight from Istanbul to Denpasar Bali with a departure date of May 27th and a return date of June 10th. I booked this ticket back in February through Mytrip and paid a total of ₺50,587. Afterward, the airline let me know that they would be pulling out of Turkey in April, a...
I booked a Turkish Airlines flight through Mytrip that was scheduled for February 22. Unfortunately, the flight was canceled by the airline, and Turkish Airlines confirmed the very next day that they had refunded the full amount to Mytrip. Since then, I've been trying to get my money back from Mytr...
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