Monster Notebook warranty claim

A horizontal line appeared on the Monster monitor I purchased on 27.12.2022. I sent the device to the service center, and they demanded a repair fee of ₺6,999 for a product that currently costs ₺8,500, labeling it as a repair. Charging a repair fee equal to 90% of the product's value is clearly a wa...

I purchased the Monster Aryond A27 V1.2 Monitor online on December 30, 2022. When I returned from trips, the screen wouldn’t turn on, but it would start working the next day (this happened twice). I thought it might be a feature or something. However, after my latest trip, the screen never turned on...

On 29.01.2025, my computer's charger broke down and I sent it to Monster technical service to benefit from the lifetime maintenance warranty. There was no problem with my computer, only leakage-related sounds were coming from the charger socket input and I sent it back thinking there might be a prob...

Details of the Incident: When I first bought my device, it had no issues. However, after sending it for maintenance, it started malfunctioning every 6-7 months with performance drops. Additionally, scratches appeared on the case while at the service center. Since they did not take an entry photo, I ...

The Tulpar t7 v20. 5.6 notebook I bought from Monster was sent to service for a spontaneous error on the product screen. It came back with a free screen replacement. However, this time, when the screen was assembled, too much pressure was applied during the assembly phase of the lower left corner of...

My Monster Notebook Abra A5 V21.3, which is still under its 2-year warranty, has been giving me constant trouble. When I press the power button, the laptop turns on, but there is no display on the screen. This issue has become incredibly frustrating, especially since I purchased the device less than...

Three years ago, I purchased a Monster laptop, which worked perfectly fine until one day it suddenly wouldn’t turn on. I sent it to a service center in Niğde, and they diagnosed a South Bridge failure, quoting ₺7,000 for the repair. I was shocked, especially since the technician advised me to contac...

I purchased a Monster Tulpar T7 V22.2.1 gaming laptop on April 23, 2022, and for the past three months, the battery has been draining while plugged in and at 100% charge during gameplay. This issue escalated when the SSD failed unexpectedly, leaving my laptop stuck on the BIOS screen. I brought the...

I handed over my Abra A5 V11.1.2 device to your service on September 13. While I was initially told that home delivery would be free, a follow-up call informed me that this service was a one-time courtesy, implying that it was not standard. Despite my repeated warnings, the device was sent to the wr...

My Monster Abra A5 V15.8 computer has a problem with the screen turning white after turning on. I talked to many computer repairmen on the phone and they said that this problem is chronic. I had previously sent my computer to Monster technical service due to a screen malfunction, but when it returne...

I can hardly say that I have ever been able to use the Pusat Business Pro Bluetooth wireless rechargeable keyboard. The product does not connect, and even if it does, the connection drops after a few minutes. Sometimes the buttons work, sometimes they don't. I sent it to the service, and they sent a...

My Monster laptop's warranty has just expired. My laptop unexpectedly stopped down two weeks ago, and I was unable to restart it. It was silly to have such an issue so soon after my warranty expired. I immediately contacted Monster's customer care. They told me to submit it in for inspection. After ...

On December 24, 2023, my brand-new Monster laptop, which had been sent for repair due to a screen malfunction, was returned unchanged, despite my request for a replacement. They said it passed their tests and had no problems, but three months later, the same issue arose. Currently, the screen is ent...

I purchased a Huma H4 V5.2 model FreeDOS computer. It shuts down constantly. Every time I call customer service, they make me do something for 20 seconds with combinations like the shutdown button, FN, and B/D. I experienced this problem in the first weeks after buying it. I only use office programs...

I handed over my computer to technical service with the number KAD032487070. They facilitated the replacement of the initial computer; however, after that, the same computer started experiencing chronic errors again, as of the third month. Despite experiencing issues like freezing, lagging, and scre...

I'm extremely frustrated with my Monster laptop constantly malfunctioning. Even during the warranty period, the device remained in service for an extended period, and about 3-4 months ago, it was sent to service due to an SSD failure for no apparent reason, despite being replaced, it's unacceptable ...

I'm facing multiple issues with my Huma H4 V4.1 laptop from Monster Computer Technologies Products. Firstly, the laptop won't start without being plugged in. While it opens initially, launching any application causes it to automatically shut down. When I attempt to restart, it shuts down again befor...

I'm experiencing some ongoing screen issues with my Monster Tulpar T7 v20.5 17.3'' laptop. About two weeks ago, I had to send it to the service center because the frame around the screen kept falling off. The frame keeps coming off whenever I open or close the laptop. Even after being assured that t...