Monster Notebook Huma H4 V5.2 Freezing And Shutting Down Complaint
I purchased a Huma H4 V5.2 model FreeDOS computer. It shuts down constantly. Every time I call customer service, they make me do something for 20 seconds with combinations like the shutdown button, FN, and B/D. I experienced this problem in the first weeks after buying it. I only use office programs with my computer. I'm really tired of it constantly freezing and shutting down. There are about 8 months left of the warranty period. I want to return the computer. I'm fed up now. I am someone who works in the private sector and is trying to get a doctorate, and the fact that my computer constantly shuts down while I am typing makes me very stressed. Please process my refund. Or solve the problem for good.
Dear Valued Customer, I am Mert from the Customer Satisfaction team. We have received your request and will reach out to you as soon as possible with my team to ensure your satisfaction. Best regards, Monster Notebook Customer Service
Dear Ali Ç., Our technical support specialists have provided you with the necessary information. We wish you a happy day. Best regards, Monster Notebook, Semih
I live in Adana. The technical service is located in Istanbul Kartal. We live in the age of technology, and I am someone who works with computers. Considering the shipping process and technical process, the PC will not be with me for at least 10 days, which is a very long period of time. In this regard, I want a way to resolve my issue in Adana within the day.
