On December 24, 2023, my brand-new Monster laptop, which had been sent for repair due to a screen malfunction, was returned unchanged, despite my request for a replacement. They said it passed their tests and had no problems, but three months later, the same issue arose. Currently, the screen is entirely blank, and when I contacted their technical support again, they simply told me to return the merchandise. Let me be clear: if my device is not replaced, I will take all of my videos recording the issue, as well as the product serial code and invoice, to the Consumer Arbitration Board, claiming that they sold me a defective product and failed to repair it. I'll file a lawsuit. Monster represents nothing but regret, and I profoundly regret it. And to top it all off, I purchased a Monster laptop for my nephew. We bought two goods for ₺60,000. Their products break down every two months. Listen up, Monster Inc.! Either return your malfunctioning item and refund my money, or replace the merchandise; else, I will pursue legal action.
I purchased a Monster Tulpar T7 V22.2.1 gaming laptop on April 23, 2022, and for the past three months, the battery has been draining while plugged in and at 100% charge during gameplay. This issue escalated when the SSD failed unexpectedly, leaving my laptop stuck on the BIOS screen. I brought the...
Three years ago, I purchased a Monster laptop, which worked perfectly fine until one day it suddenly wouldn’t turn on. I sent it to a service center in Niğde, and they diagnosed a South Bridge failure, quoting ₺7,000 for the repair. I was shocked, especially since the technician advised me to contac...
My Monster laptop's warranty has just expired. My laptop unexpectedly stopped down two weeks ago, and I was unable to restart it. It was silly to have such an issue so soon after my warranty expired. I immediately contacted Monster's customer care. They told me to submit it in for inspection. After ...
I brought my Monster laptop to the service center in December 2024 because of liquid damage. I was told that I would need to replace the entire keyboard assembly. Once I gave the go-ahead for the repair, they later informed me that the required spare part was not available in stock. I was promised t...
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