I purchased a Michael Kors watch 1.5 years ago from Saat&Saat, but the band’s color faded significantly. I sent it in un...der warranty, and they replaced it with a new one. However, within just two months of minimal use, the new band began fading in the exact same way. This is incredibly disappointin
I sent my Michael Kors watch for inspection due to an issue, but I’ve received no updates whatsoever. Despite being told... that I would be contacted, there has been no follow-up or even basic communication. It’s extremely frustrating that a brand like Michael Kors isn’t standing behind its products or
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I purchased a pair of Michael Kors sunglasses on 08.12.2023, and after a while, the screws started loosening, causing th...e glasses to fall off my face, and the frame began to turn green on the sides. I sent them for repair under warranty, but they rejected my claim, stating it was due to user error.
I purchased a women's M****** G**** watch from your store around January 21st or 25th, so it's quite new. When I bought ...it, the salesperson explained what would be covered under the warranty. He said that cracks or scratches on the glass from drops or other impacts wouldn't be covered, but issues li
I purchased a Michael Kors watch on November 7, 2023, which was advertised as 5 ATM water-resistant. However, it has fai...led to be waterproof twice now. After the first incident, it was repaired and returned to me. Unfortunately, it leaked again, and additionally, the inner part of the band has compl
I bought two pairs of sunglasses from Michael Kors; one brown and the other black, from Boyner store six months ago. Bot...h pairs have developed spots in the same areas on their lenses. When I showed them to an optician, they said it was peeling. I sent them back through Boyner to the company, but rec
I noticed that one of my Michael Kors watches stopped working on its third use. I haven't worn the other one yet, so I'm... unsure of its condition. I called North Watches and had to deal with a very indifferent customer representative, who not only failed to find a solution but also threatened me inst
I purchased a Michael Kors MK7213 (Rose Gold) watch from the Saat & Saat store at Ankara Nata Vega Outlet. After only us...ing the watch 2 or 3 times, the color started to fade. When I sent it in for warranty service, they simply cleaned it and returned it with the faded area still yellow. This is trul
A couple of weeks back, I purchased a brand new Michael Kors bag in a lovely camel color with a long strap for my mom. T...he bag looked great at first, but within a week, the stitching on the top and the handles started coming undone. I was really bummed out to see the bag start peeling so soon, espec
I am currently quite dissatisfied with my Michael Kors watch. Despite purchasing it in September, I have not been able t...o utilize it adequately. There is a frequent issue in which the watch's hands stop operating properly and rotate freely, rendering the watch unusable and ugly. When I took it to th
Hello, just wanted to share that I got my Michael Kors MK3192 watch back from the technical service today. They took car...e of the plating and replaced the battery for me. Unfortunately, the stones of my watch arrived in a dislodged and pressed inward state, clearly indicating damage. Why would you se
On August 24, I purchased a Michael Kors watch from the Saat & Saat Pendik branch for over ₺14,000. After noticing that ...the watch was consistently losing time, I returned it to the store on the 29th, well within the legal return period. I informed them that there was an issue with the watch and requ
I purchased a Michael Kors women's watch approximately 90 days ago. Upon first use, the metal left a gray mark on my wri...st. I took the watch back to the store to report my complaint, and they sent it for service. The service center only cleaned the watch and returned it to me. When I used it a secon
