I sent my Michael Kors watch for inspection due to an issue, but I’ve received no updates whatsoever. Despite being told that I would be contacted, there has been no follow-up or even basic communication. It’s extremely frustrating that a brand like Michael Kors isn’t standing behind its products or providing proper support. I’ve tried reaching out to customer service multiple times, but I can’t get through to anyone. How can a brand of this caliber have no accessible customer support? This lack of communication is unacceptable. I expect Michael Kors to address this matter immediately, provide an update on my watch, and improve their customer service system.
I purchased a Michael Kors women's watch approximately 90 days ago. Upon first use, the metal left a gray mark on my wrist. I took the watch back to the store to report my complaint, and they sent it for service. The service center only cleaned the watch and returned it to me. When I used it a secon...
I placed an order for two bags from the Michael Kors website on October 10, 2024, but I still haven’t received them. Despite repeatedly messaging their customer service through the website, I’ve had no response at all. It’s incredibly frustrating to be left in the dark with no updates or communicati...
I am currently quite dissatisfied with my Michael Kors watch. Despite purchasing it in September, I have not been able to utilize it adequately. There is a frequent issue in which the watch's hands stop operating properly and rotate freely, rendering the watch unusable and ugly. When I took it to th...
I noticed that one of my Michael Kors watches stopped working on its third use. I haven't worn the other one yet, so I'm unsure of its condition. I called North Watches and had to deal with a very indifferent customer representative, who not only failed to find a solution but also threatened me inst...
Hello, just wanted to share that I got my Michael Kors MK3192 watch back from the technical service today. They took care of the plating and replaced the battery for me. Unfortunately, the stones of my watch arrived in a dislodged and pressed inward state, clearly indicating damage. Why would you se...
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