I purchased the Michael Kors MK2170U 390818 54 Women’s Sunglasses, trusting in the brand's assurance of authenticity. However, after just 3-4 uses, the MK logos on the sides oxidized and lost their color. Additionally, the screws on the frame began discoloring and turning green.
I raised a support request and returned the product to the seller for inspection. Unsurprisingly, the seller quickly denied the claim without any proper review, as they wouldn’t admit to selling a counterfeit product. Despite paying a premium for an "authentic" item, the quality is questionable, and the response from the seller has been dismissive.
I demand a thorough inspection of the product and an immediate resolution to this issue. A brand like Michael Kors should stand behind the quality of its products.
I purchased a pair of Michael Kors sunglasses on 08.12.2023, and after a while, the screws started loosening, causing the glasses to fall off my face, and the frame began to turn green on the sides. I sent them for repair under warranty, but they rejected my claim, stating it was due to user error. ...
I purchased a Michael Kors women's watch approximately 90 days ago. Upon first use, the metal left a gray mark on my wrist. I took the watch back to the store to report my complaint, and they sent it for service. The service center only cleaned the watch and returned it to me. When I used it a secon...
I purchased a Michael Kors watch 1.5 years ago from Saat&Saat, but the band’s color faded significantly. I sent it in under warranty, and they replaced it with a new one. However, within just two months of minimal use, the new band began fading in the exact same way. This is incredibly disappointin...
I bought two pairs of sunglasses from Michael Kors; one brown and the other black, from Boyner store six months ago. Both pairs have developed spots in the same areas on their lenses. When I showed them to an optician, they said it was peeling. I sent them back through Boyner to the company, but rec...
I purchased a Michael Kors MK7213 (Rose Gold) watch from the Saat & Saat store at Ankara Nata Vega Outlet. After only using the watch 2 or 3 times, the color started to fade. When I sent it in for warranty service, they simply cleaned it and returned it with the faded area still yellow. This is trul...
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