I noticed that one of my Michael Kors watches stopped working on its third use. I haven't worn the other one yet, so I'm unsure of its condition. I called North Watches and had to deal with a very indifferent customer representative, who not only failed to find a solution but also threatened me instead. When I tried to reach someone who could resolve the issue from the brand itself, I couldn't find anyone available. It's disappointing that such a big brand employs such amateur people, and when the seller can't resolve the issue, reaching the brand itself seems like a distant dream. Not being able to use the watches I bought with so much love adds to the frustration.
I purchased a Michael Kors women's watch approximately 90 days ago. Upon first use, the metal left a gray mark on my wrist. I took the watch back to the store to report my complaint, and they sent it for service. The service center only cleaned the watch and returned it to me. When I used it a secon...
I sent my Michael Kors watch for inspection due to an issue, but I’ve received no updates whatsoever. Despite being told that I would be contacted, there has been no follow-up or even basic communication. It’s extremely frustrating that a brand like Michael Kors isn’t standing behind its products or...
I am currently quite dissatisfied with my Michael Kors watch. Despite purchasing it in September, I have not been able to utilize it adequately. There is a frequent issue in which the watch's hands stop operating properly and rotate freely, rendering the watch unusable and ugly. When I took it to th...
I purchased a Michael Kors MK7213 (Rose Gold) watch from the Saat & Saat store at Ankara Nata Vega Outlet. After only using the watch 2 or 3 times, the color started to fade. When I sent it in for warranty service, they simply cleaned it and returned it with the faded area still yellow. This is trul...
I purchased a Michael Kors watch 1.5 years ago from Saat&Saat, but the band’s color faded significantly. I sent it in under warranty, and they replaced it with a new one. However, within just two months of minimal use, the new band began fading in the exact same way. This is incredibly disappointin...
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