I bought two pairs of sunglasses from Michael Kors; one brown and the other black, from Boyner store six months ago. Both pairs have developed spots in the same areas on their lenses. When I showed them to an optician, they said it was peeling. I sent them back through Boyner to the company, but received a rejection response. Michael Kors officials have deemed this as user error. Must we throw away such poor quality products after paying a high price? If Michael Kors, an American company, were in the US, they would refund or replace them without hesitation, even six years later. Is the intermediary firm more important than customer satisfaction? The polarization of both sunglasses peeled, and I hadn't even worn them ten times. I will complain to the Consumer Rights Court.
I purchased a pair of Michael Kors sunglasses on 08.12.2023, and after a while, the screws started loosening, causing the glasses to fall off my face, and the frame began to turn green on the sides. I sent them for repair under warranty, but they rejected my claim, stating it was due to user error. ...
I am currently quite dissatisfied with my Michael Kors watch. Despite purchasing it in September, I have not been able to utilize it adequately. There is a frequent issue in which the watch's hands stop operating properly and rotate freely, rendering the watch unusable and ugly. When I took it to th...
I purchased a Michael Kors women's watch approximately 90 days ago. Upon first use, the metal left a gray mark on my wrist. I took the watch back to the store to report my complaint, and they sent it for service. The service center only cleaned the watch and returned it to me. When I used it a secon...
I purchased a Michael Kors watch 1.5 years ago from Saat&Saat, but the band’s color faded significantly. I sent it in under warranty, and they replaced it with a new one. However, within just two months of minimal use, the new band began fading in the exact same way. This is incredibly disappointin...
Comments