I made an unsupported deposit on March 17, and as of today, April 23, 2025, I still haven’t received it. I think anyone considering using MEXC should proceed with caution. When transferring from Binance to OKX, unsupported deposit refunds usually take less than a week, but from OKX to MEXC, the given timeframe is 60 days, which is unacceptable. This has been my first and most likely last experience with MEXC—it has caused me a lot of stress and disappointment.
This morning, I transferred USDT from Binance to MEXC but accidentally selected the wrong network (opBNB instead of BEP20) due to a moment of inattention. I immediately contacted customer support, only to be told I would need to wait 60 days for a resolution. This is an unreasonably long timeframe,...
On December 28, 2024, I transferred 1,965,836.803054 WSM tokens from my OKX account to my wallet on MEXC Exchange using the BNB Smart Chain (BEP20) network. The transaction was successful on OKX, and I have the blockchain transaction ID to prove it: txid: 0xbf134a82b02180dc5eeef7d5ce42eb8c9e07b10c6...
I made a refund request from Binance TR to my MEXC account, but the funds have not been returned. I’ve been trying for days to resolve the issue, submitting multiple requests to MEXC support. Unfortunately, every request I send is automatically rejected without any proper explanation. I have provid...
I attempted to transfer ELG coin from my b*** account to the MEXC Bitcoin trading platform, but the funds never arrived in my MEXC account. I filled out a refund form, and now I’ve been told that the funds will be returned to my b*** account by 2024.11.08. Are you kidding me? Why such a long wait un...
I tried to sell my coins and withdraw my money from the platform, but even after 36 hours, my funds still haven't arrived. My money is simply stuck there, and I have no idea how to get it back. I've filed complaints everywhere I can think of, but I'm getting no resolution. This is completely unacce...
