I purchased $PUTIN coin during the pre-sale on MEXC through two separate transactions. Both payments were successfully processed, but the tokens were never deposited into my wallet. This has been incredibly frustrating and disappointing. I immediately contacted MEXC customer support via email, but they have yet to respond or offer any kind of assistance.
I followed all the correct procedures. The transaction IDs clearly show the payments went through, and the addresses used were accurate. Despite doing everything right, I received nothing in return. To make things worse, after waiting for days with no help, I still have no idea where my tokens are.
I demand that MEXC resolve this issue urgently. This kind of negligence and lack of communication is unacceptable, especially for a platform handling users’ funds. Either send the tokens I paid for or refund my money. I expect immediate action.
I recently purchased BETTY/SOL coin through the MEXC exchange, but the tokens have completely disappeared from my account. My balance shows zero despite the transaction being completed, and I have no idea what happened to my funds. I've tried to reach out to MEXC support multiple times, but there ha...
I transferred tokens from my Binance account to my MEXC wallet, but even after more than 24 hours, my MEXC balance is still showing zero. The transaction is clearly marked as completed on Binance, and I have the official receipt and transaction hash as proof. I’ve tried to reach MEXC through live c...
I transferred tokens from my Trust Wallet to my MEXC account, but they are not showing up in my wallet. I used the correct network and have refreshed the page multiple times, but the balance remains unchanged. Where are my tokens? I tried reaching out to live support, but I couldn’t get any clear a...
I tried to sell my coins and withdraw my money from the platform, but even after 36 hours, my funds still haven't arrived. My money is simply stuck there, and I have no idea how to get it back. I've filed complaints everywhere I can think of, but I'm getting no resolution. This is completely unacce...
I made a refund request from Binance TR to my MEXC account, but the funds have not been returned. I’ve been trying for days to resolve the issue, submitting multiple requests to MEXC support. Unfortunately, every request I send is automatically rejected without any proper explanation. I have provid...
