I am a MEXC Exchange user with UID 31600975, and I am constantly receiving the wrong coins in my account. This has happened dozens of times, and each time, I am asked to return the coins through MEXC customer service. This issue has made me hesitant to deposit funds into my account as it feels unreliable and unprofessional.
According to the platform’s terms of use, wrongly transferred coins cannot be refunded or requested back. Despite this, MEXC repeatedly asks me to handle the refunds, which is unacceptable. I want this issue resolved so I can confidently use my account and make deposits without concerns. If funds are misplaced, MEXC should manage the retrieval process independently. Please fix this ongoing problem urgently.
I initiated a coin transfer from my MEXC account to my Binance TR wallet, and despite entering every detail correctly—including network, address, and MEMO—and receiving a “Completed” status from MEXC, the coins never arrived in my Binance TR account. I contacted Binance TR support, and they confirm...
I tried to sell my coins and withdraw my money from the platform, but even after 36 hours, my funds still haven't arrived. My money is simply stuck there, and I have no idea how to get it back. I've filed complaints everywhere I can think of, but I'm getting no resolution. This is completely unacce...
I made a refund request from Binance TR to my MEXC account, but the funds have not been returned. I’ve been trying for days to resolve the issue, submitting multiple requests to MEXC support. Unfortunately, every request I send is automatically rejected without any proper explanation. I have provid...
I transferred coins from B* exchange to my MEXC account**, but despite the transfer being successfully completed on B*'s end, the funds have not appeared in my MEXC account. I have submitted all necessary records and support tickets, yet I am still being kept waiting with no resolution. Every time ...
I am extremely disappointed with the way Mexc is handling my issue. I recently made an online purchase and accidentally sent Tron (TRX) instead of USDT to the provided address. Thankfully, the recipient was honest and returned the Tron to my Mexc account. However, Mexc refuses to credit the refunded...
