I received a message stating that $5 + $20 in wallet bonuses had been deposited into my account, but there's no such payment reflected in my balance. This is completely unacceptable! It feels like MEXC is sending deceptive notifications, dangling bonuses that never actually materialize in users' wallets.
This isn't just a minor glitch; it's a blatant misrepresentation that undermines trust in your platform. I relied on that notification, expecting the promised funds, only to find them missing. This kind of misleading communication is dishonest and infuriating.
MEXC, you need to rectify this immediately! Deposit the promised $25 bonus into my account now. I demand a prompt and satisfactory resolution to this frustrating ordeal. Stop sending false notifications and ensure that all advertised bonuses are actually credited to user accounts.
I registered on the Mexc exchange and completed the identity verification process without any issues. However, the $20 sign-up bonus promised upon registration has not been credited to my wallet. Although the system shows the bonus as "loaded" under capital flow and I received an email confirming it...
On September 9, 2025, I deposited 100 USDT into my MEXC exchange account under a promotion that clearly stated I would receive a $200 bonus after meeting the deposit requirement. I followed all the rules and conditions of the campaign exactly as instructed. However, despite completing the process c...
I recently signed up for a new account with MEXC and joined their promotional campaign, which promised a ₺20 bonus after completing the advanced KYC process. The terms were clear—just verify your identity with no additional steps or hidden conditions. I successfully completed the KYC process, but th...
I am filing this complaint against the MEXC exchange due to a highly disappointing experience. When I signed up, they clearly advertised a $35 new user bonus, claiming that the bonus would be granted after making a $100 deposit. I completed the required deposit, and the transaction was successfully ...
I recently updated the MEXC mobile application following a new version release, and since then, my dollar balance has completely disappeared from my account. I had previously purchased dollars through the platform, and they were showing correctly in my wallet. However, after the update, my assets no...
