I initiated a coin transfer from my MEXC account to my Binance TR wallet, and despite entering every detail correctly—including network, address, and MEMO—and receiving a “Completed” status from MEXC, the coins never arrived in my Binance TR account.
I contacted Binance TR support, and they confirmed that MEXC had a system error and the coins should be returned. I even authorized the return of the funds to my MEXC wallet as instructed. But here's the issue: MEXC support refuses to help, even though I’ve provided every possible detail—screenshots, videos, transaction IDs.
They keep ignoring the evidence and denying responsibility. I’ve sent everything they requested, multiple times. Still, no resolution. This is not just unprofessional, it’s unacceptable.
MEXC, you are holding my funds due to your own system error. Return my coins now. I’ve warned my friends who use this platform, and I will continue to do so. You cannot run a crypto exchange and treat your users this way.
I made a refund request from Binance TR to my MEXC account, but the funds have not been returned. I’ve been trying for days to resolve the issue, submitting multiple requests to MEXC support. Unfortunately, every request I send is automatically rejected without any proper explanation. I have provid...
I attempted to transfer funds from my MEXC account to Binance TR, but after possibly entering the verification code incorrectly once or twice, I’ve been completely locked out of the withdrawal process. Now, every time I try, I keep getting a "code error" message, and the transaction simply won’t go ...
I transferred tokens from my Binance account to my MEXC wallet, but even after more than 24 hours, my MEXC balance is still showing zero. The transaction is clearly marked as completed on Binance, and I have the official receipt and transaction hash as proof. I’ve tried to reach MEXC through live c...
I am extremely disappointed with the way Mexc is handling my issue. I recently made an online purchase and accidentally sent Tron (TRX) instead of USDT to the provided address. Thankfully, the recipient was honest and returned the Tron to my Mexc account. However, Mexc refuses to credit the refunded...
I transferred coins from B* exchange to my MEXC account**, but despite the transfer being successfully completed on B*'s end, the funds have not appeared in my MEXC account. I have submitted all necessary records and support tickets, yet I am still being kept waiting with no resolution. Every time ...