I Sent Tokens from Binance to My MEXC Account but Balance Still Shows 0 After 1 Day

April 09, 1:19 pm
10

I transferred tokens from my Binance account to my MEXC wallet, but even after more than 24 hours, my MEXC balance is still showing zero. The transaction is clearly marked as completed on Binance, and I have the official receipt and transaction hash as proof.

I’ve tried to reach MEXC through live chat, but it’s completely useless—no real help, just generic responses. There’s no person I can speak with to explain the situation, and now my funds are stuck in limbo with no way to confirm or escalate the issue on the MEXC platform.

This is unacceptable. I followed every step correctly and provided all required details, but my tokens are still missing. MEXC, I demand that you investigate this immediately, credit my account, and provide real human support—not automated replies. My money is real—so should be your service.

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