We are experiencing a serious and ongoing issue related to spare part supply for our company vehicle, a 2025 Opel Vivaro... with license plate 06 F** 933 and chassis number VXEVLEHZ1SU30***92, under an insurance claim handled by Anadolu Sigorta. Following the accident that occurred on 18.02.2026, an i
I own a 2024 manual Volkswagen T-Cross. The vehicle had only 299 km when I bought it and is now around 10,000 km. After ...approximately 6,000 km, in October, the car started losing power in 4th, 5th and 6th gear, and the message “clutch temperature rising” appeared on the dashboard. I took the car to
I purchased the New Superb Prestige 1.5 TSI vehicle from Doğuş Oto Maslak on behalf of my wife. I drove the vehicle for ...2,997 km without any issues. A month later, I found the vehicle's doors were open, and the battery had completely discharged. I contacted Skoda Roadside Assistance, and they sent s
I took my Mazda 3 to Mazda Ideal Oto authorized service for a software update. However, instead of addressing the update..., they claimed there were other mechanical issues and insisted on replacing parts, charging me ₺20,000. Believing the issue would be resolved, I agreed. Despite the repairs, the p
I own a 2012 Audi A5 2.0 tfs Quattro with only 114,000 kilometers on the clock, and I've had it serviced at the Audi aut...horized dealership for the past 11 years. On February 9, 2022, at 105,000 kilometers, I paid a whopping 31,600 Turkish Lira at Doguş Oto Maslak for a clutch replacement. When I rel
I own an Audi Q2 model from 2023. Shortly after receiving my vehicle, I began hearing strange noises from the transmissi...on while driving on slightly bumpy roads with the windows down. The sound was similar to metal parts colliding. Concerned, I went to the authorized dealer, Doguş Oto Maslak. They p