Mazda

I left my Mazda 3 at the authorized service center on April 18, 2024. It took them at least three weeks to identify the issue, claiming the car's ECU was defective and needed to be ordered from Japan. The delivery process was full of contradictions—first, they said it was en route, then later admitt...

I own a 1996 Mazda 3.23 Lantis, and I’m currently experiencing an ignition switch issue. About two years ago, Mazda’s authorized service replaced the ignition switch free of charge, claiming there was a general defect, even though my car had no prior issues. Now, despite the replacement and minimal ...

I own a 2015 Mazda 3 and paid for an extended +2 year engine and transmission warranty. At only 69,000 km, and 9,800 km after the last service, a fault was detected in the torque converter. This issue was identified at İzmir Mazda Tırak Automotive. Since I couldn’t stay in İzmir, I contacted Istanbu...

I own a 2011 Mazda 3, and recently a 1 cm gap has appeared between the dashboard and the instrument cluster. I took the car to Mazda's authorized service center, Metinler Oto in Kayseri. They told me the entire dashboard needs to be replaced, with a cost estimate of around ₺40,000. They mentioned th...

Mazda's customer service has been incredibly disappointing. For the past 4-5 days, I’ve made numerous calls but have been unable to reach a representative who can help. Each time, I’m redirected to the roadside assistance team, which isn’t the department I need. I urgently require the first registr...

My Mazda CX-3 has been experiencing ongoing injector problems. Initially, it showed an injector error, and the injectors were reset, but the issue persists. Each time I refuel the car, it stalls and won’t move, leaving me stranded. For a car I trusted and invested in, this experience has been deeply...

I paid ₺140,000 to Mazda Haldız authorized service for repairs, but my experience has been nothing short of regretful. Before the holiday, they returned my car with incomplete repairs, assuring me it would be fully fixed after the holiday. However, when I brought the car back, they informed me the s...

On April 1, 2022, I purchased a new Mazda CX-5 Kuro Edition from the Mazda Scarboro dealership. Initially, the car met my expectations and was well-maintained. However, just a few days later, a strange humming noise started coming from the left headlight. When I reported the issue to the service tea...

I took my Mazda 3 to Mazda Ideal Oto authorized service for a software update. However, instead of addressing the update, they claimed there were other mechanical issues and insisted on replacing parts, charging me ₺20,000. Believing the issue would be resolved, I agreed. Despite the repairs, the p...

I own a 2005 Mazda 3, and after a recent accident, the car continued to run for two days. However, after that, it completely stopped starting—even though the engine cranks, there is no ignition. I have tried multiple repairs, but nothing has fixed the issue. Mechanics suggested it might be the cran...