Mango's online shopping is so frustrating, super hard to get stuff there!! I ordered a bunch of stuff and when tried them on, wasn't feeling some of it. Gonna return those. But get this, Mango wouldn't give me my money back because they said the clothes weren't in their original condition. Can you believe it? Dude, this accusation is so ridiculous! The clothes fit like a glove and I treated them with total care, been trying to fix this issue for a while now and I've called Mango's customer service so many times. But the reps I talked to were not helpful at all and didn't offer any solutions. It sucks to see a big brand like Mango not being cool about returns and not helping their customers out. I need Mango do sth, can you please reconsider and give me a refund for the stuff I returned? It would really make me trust your brand again.
called Mango's customer service rep about five days ago, but it's like they just don't get what I'm saying because all they do is send automated responses. Whenever I ask a question, I always get the same boring response, it hasn't been 10 working days yet, it hasn't been 10 working days yet. I know...
Recently, I had a problem with my Mango order. Two items were canceled because they were out of stock, and I had to send back the other two. But I only got a refund for one of the things I had to cancel and not the other. Even worse, the customer service rep said the money for the missing item had b...
I bought two items from Mango during Black Friday. The items were delivered after a long time, and I thought it was due to high demand. When the items arrived, I found that the sizes were too large and decided to request an exchange. However, the website does not provide an option to submit an excha...
I placed an order for two items from Mango’s online store on 01.12.24. It has been 13 days now, and my order is still marked as "being prepared." Despite contacting customer service at least six times, I keep receiving different excuses. First, they said a refund would be issued, but when I called a...
I placed an order for a bag from Mango on April 17th, but here we are on June 29th, and it still hasn't arrived. I have reported the situation multiple times and sent emails, but no action has been taken. What's more, the website states that the purchase cannot be refunded as if I have received the ...
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