Little Caesars Delivered My Pizza Cold and Inedible After 90 Minutes

I am writing regarding a disappointing order I placed through Yemeksepeti from the Little Caesars Zonguldak Merkez branch.

On July 28, 2026, at approximately 9:14 PM, I ordered a medium pizza through Yemeksepeti. My order did not arrive until approximately one and a half hours later, which I already considered an excessive delivery time.

When the courier delivered the order and I opened the pizza, I found that it was completely cold and the crust had become hard and chewy, making it unpleasant to eat. The product I received was far below the quality I expected.

I paid a total of ₺540 for this order, and receiving food in such poor condition has left me feeling extremely disappointed and inconvenienced.

My Yemeksepeti order number is j7h4-2631-mghz.

I respectfully request either a full refund of the amount I paid or appropriate compensation in the form of a freshly prepared, hot, and properly delivered replacement meal.

I also ask that this incident be reviewed and that the necessary measures be taken to improve food quality and delivery standards so that other customers do not experience the same problem in the future.

Thank you for your attention. I look forward to your prompt response and a fair resolution.