Little Caesars Delivery Delay & Unreachable Customer Service


On August 30 at 19:19, I placed an online order from Little Caesars (Order No: 201141006030). My order was not delivered for 45 minutes, so I called customer service. They told me the delay was due to high demand and that it would be delivered within 10 minutes. When I called again 15 minutes later, they repeated the same response. In the end, my order was delivered with a total delay of 50 minutes. When I reminded them of Little Caesars’ 30-minute delivery guarantee, they told me such a guarantee does not exist and insisted I must pay. I refused to accept the order. I contacted customer service again, and while a complaint record was created, no solution was provided. If a 30-minute delivery guarantee is being advertised, I expect it to be honored, and in case of delays, no payment should be charged. I request that my grievance be resolved.


We ordered a pizza from Little Caesars on September 13, 2024, around 2 AM due to late-night hunger. The order was marked as "delivered" after 30 minutes, but no pizza arrived. We contacted customer service to inform them, and they said it would arrive in 5 minutes. After waiting another 10 minutes, ...

On November 15, 2025, at 6:43 p.m., I placed an online order with my credit card from the Little Caesars Gaziosmanpaşa branch for $9. My order was attempted to be delivered exactly 1 hour and 20 minutes later; however, due to such a long delay, I refused to accept it. After experiencing this delay,...
I placed a pizza order through the Little Caesars app, and even though it was supposed to be delivered within a certain time, it was delayed by over 40 minutes. We tried contacting the restaurant through the app, but they didn’t answer the phone. I also called, and still no response. We ended up can...
Order number: 9484398519. On September 13, 2024, at 1:45 AM, I placed a pizza order through the Little Caesars app, trusting the service. Since we work late hours at home, I expected the pizza to arrive soon. After 30 minutes of waiting with no delivery, I called customer service. They contacted the...
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