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Little Caesars Unacceptable Pizza Delay and 3 Strands of Hair!

October 23, 2025 10:31 AM41

On October 22, I placed a pizza order from Little Caesars that was delivered with a significant delay. To make matters worse, I found three strands of hair in the pizza—one of which was completely embedded in it. This is extremely unhygienic, disgusting, and completely unacceptable. It is deeply concerning that such basic hygiene standards are being ignored in a food establishment. This incident raises serious concerns about the cleanliness and oversight of your food preparation process. Experiencing such an issue from a business that serves food to customers is truly disappointing. I kindly request a formal explanation, a thorough investigation into the matter, and appropriate compensation for this unpleasant experience.

Zeynep
October 23, 2025 3:07 PM
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Little Caesars Unacceptable Pizza Delay and 3 Strands of Hair! On October 22, I placed a pizza order from Little Caesars that was delivered with a significant delay. To make matters worse, I found three strands of hair in the pizza—one of which was completely embedded in it. This is extremely unhygienic, disgusting, and completely unacceptable. It is deeply concerning that such basic hygiene standards are being ignored in a food establishment. This incident raises serious concerns about the cleanliness and oversight of your food preparation process. Experiencing such an issue from a business that serves food to customers is truly disappointing. I kindly request a formal explanation, a thorough investigation into the matter, and appropriate compensation for this unpleasant experience.

Zeynep
October 23, 2025 3:09 PM

You are not contacting me

October 23, 2025 7:43 PM (9 hours after complaint)

Hello Ms. Zeynep, First of all, as the Little Caesars family, we sincerely apologize for the negative experience you have had. As a result of our conversation with you, we evaluated the situation from your perspective and would like to express that we are also saddened by this incident. The feedback from our valued customers is extremely important to us in order to continuously improve our service quality and achieve higher customer satisfaction. Regarding your complaint, we would like to inform you that our relevant department has issued the necessary warnings to the restaurant. You can easily place an order at any time. Thank you again for your feedback. Wishing you health, happiness, and well-being, Best regards, Little Caesars Customer Service

Zeynep
October 23, 2025 9:47 PM

You are not offering any solutions, you called at a time when I was not available and never tried to reach me again, just apologizing is not enough.

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