LG warranty claim

I bought my LG OLED 55CS model TV about a year ago. Although we rarely use the remote control, starting from the 4th month the symbols on it began to fade, and now they are almost completely erased. Since the product is still under warranty, I cannot accept such an issue occurring in such a short pe...

For the past 3–4 months, I have been experiencing a persistent issue with my LG OLED65B9PLA TV, where the image is lost around all the edges of the screen. I use the product in Izmir Karsiyaka and purchased it from Vatan Bilgisayar for ₺18,000. The problem has continued without any improvement. I co...

My LG SQ18 air conditioner developed a CH38 error. After the issue began, I contacted the authorized service on 04.08.2025 and was directed to return the device. I initiated the return process through LG, but although the product is under warranty, 26 days have passed and I still have not received m...

I have not been able to use my LG CordZero A9 vacuum cleaner for about three months because the HEPA filter cover is faulty—it constantly comes off and won’t stay closed. As a result, the vacuum is unusable. I contacted LG customer service and the authorized service center to resolve the issue, but ...

I purchased an LG RC90V9AV2W washer and dryer two years ago from Media Markt in Esenyurt, Istanbul, with service provided by Kafkas Elektronik. Although the products are still under warranty, I have faced constant issues since the day I bought them. The drum of my brand-new machine broke within just...

Our LG B569BLCZ model refrigerator has not been cooling for 1 week. We bought all our white goods from LG, but the slightest problem is not rinsed behind the product. We live in Hatay İskenderun in the earthquake zone, and the conditions are already very heavy. All our food was wasted due to the det...

I purchased an LG RH10V9PV2W model dryer from an authorized LG dealer 8 months ago, and recently it started leaking water onto the floor while drying. Due to this issue, I called LG service on 11.08.2025. The service team stated that the inside of the machine was dusty and that this caused the water...

Our LG GTL569PQM model refrigerator broke down while we were away from home, and all the food inside spoiled. When we returned home, we noticed a very strong and persistent odor both in the house and in the refrigerator. We contacted LG technical service about the issue, and the team that came ident...

I purchased my LG PC18SQ Dualcool Plus air conditioner last summer, less than a year ago. However, at the beginning of this season, I started experiencing a problem with water dripping from the air duct of the indoor unit. Upon noticing the problem, I contacted the LG call center and was referred to...

I purchased an LG OLED TV believing in the brand’s promise of high quality and long-term performance. Unfortunately, just after three years of use, the screen began showing horizontal and vertical lines that wouldn’t disappear. I performed the pixel cleaning feature multiple times, hoping it would h...

I bought an LG air conditioner, but the one I got doesn't cool properly at all. The device is working, but it just isn't cooling down the room, making these hot summer days really tough to handle. I asked for a replacement because I thought the unit was faulty, but I haven't heard back from LG at al...

On June 16, 2025, I bought the LG 86QNED916PA 218 cm QNED TV from Teknosa Forum. The LG representative at the store, Z****, strongly recommended this model, praising it as a high-end product with excellent performance. Trusting their word, I purchased it. The TV was delivered the next day, and insta...

I’ve been using my LG LED TV since September, and about three weeks ago, I noticed a serious light bleed issue on the screen. I immediately contacted customer service, and they arranged a service visit. When the technician arrived, I showed them clear photos and videos of the issue. They said they’d...

From the day my LG TV was installed, I’ve been experiencing a persistent sound issue. Every time I turn the TV on, there’s video, but no sound coming from the speakers. This isn’t an occasional glitch—it happens every single time, and it’s extremely frustrating for a brand-new product. I contacted ...

My LG washing machine broke down in December 2024, and I’ve been stuck in a cycle of delays and unresolved issues ever since. I filed a service request, and a technician was sent to inspect it. They ordered a new shock absorber, came back later to install it—but the loud noise issue was still there....

From the very first day we bought our LG washing machine, it has had spin cycle issues. Recently, the problem became unbearable—the machine would get stuck mid-cycle with clothes and water still inside, refusing to spin. We called customer service, but the technician kept delaying the visit with “to...

We purchased our LG brand LG50QNED7S6QA 50" 127 cm QNED television on April 11, 2023. Today, while watching TV, green colors and lines suddenly appeared on the screen. I immediately called LG customer service, and they told me the device is no longer under warranty because it has been more than two ...

I purchased an LG dishwasher, model 50026496-DFC425FP / Apzpltk, and unfortunately, it has caused all of my stainless steel items to rust. Despite following all usage instructions correctly, the machine is rusting high-quality stainless steel kitchenware. I contacted LG service, and a technician vis...

Hello, We have been happily using our LG OLED TV, which we bought in 2018. However, for the past 1-2 years, we have been experiencing an issue with the yellow color. We were able to tolerate it for a while, but now it has become unbearable. When we contacted LG, they couldn’t help since the warranty...

I am writing to report a critical safety issue involving an LG washing machine under warranty (Model: F4V5RGPOW.ABWPLTK, SN: 111PWNFLK567), and the concerning response from LG Turkey that followed. On May 17, 2025, during regular use, the machine suffered an electrical malfunction that caused a fire...

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I bought an LG 588-liter bottom freezer refrigerator, and from early on, I’ve experienced multiple serious issues. The fridge has cooling problems, cracked paint, and other performance faults that should never occur in a product from a so-called premium brand. When I tried to report these problems,...

I purchased the LG 50QNED816RE TV expecting reliable quality, but I was shocked when the right-center area of the screen began darkening due to localized overheating. This issue developed on its own—no impact or misuse occurred. On May 17, 2025, LG's authorized service team visited and acknowledged...

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I bought an LG washing machine from Media Markt in April 2024. Shockingly, after just four months of normal use, the machine started to rust! I immediately called customer service, and the technician blamed it on “user error.” Seriously? A brand-new machine rusting that quickly isn’t normal. I refu...