For the past 3–4 months, I have been experiencing a persistent issue with my LG OLED65B9PLA TV, where the image is lost around all the edges of the screen. I use the product in Izmir Karsiyaka and purchased it from Vatan Bilgisayar for ₺18,000. The problem has continued without any improvement. I contacted LG customer service, but they said they could not help because the warranty had expired. I still have the invoice, and I would like to point out that the same model TV is currently sold for around ₺80,000. I also find it unacceptable that such an advanced technology product like an OLED TV, including its panel, only comes with a 2-year warranty. Even though the warranty has expired, I am requesting a discounted product replacement from LG by paying the difference. I expect support and a solution on this matter.
I purchased an LG Oled65Cs3 model TV from the Vatan store in Elazığ for ₺65,000. From the first day of installation at home, the TV failed to deliver clear picture quality and displayed a blurry image. I reported the issue to the Vatan store on the same day. When the service technician came to inspe...
Subject: LG 86NANO906 TV Malfunction and Troublesome Service Experience Date: 09.02.21 Store: VATAN BİLGİSAYAR Authorized Product Provider: LG Purchased Product: LG 86NANO906 86” 218cm NANOCELL 4K ultra HD webos smart television Price: 22,626 TL Additionally Purchased Item: Surge-Protected Power Str...
Approximately one year ago, on 05.09.2024, I purchased an LG 65QNED86T6A television from an LG store for ₺57,999.00. For about the last four weeks, a constantly lit and flickering light has appeared on the left side of the screen, in an area of about 20 cm extending from bottom to top. This flickeri...
LG OLEDC54 65-inch 4K OLED evo Smart TV was defective from the moment it was installed. Even though the product was only 10 days old, Vatan Bilgisayar refused to honor the 15-day unconditional return policy. LG service did not even come to my home, and customer support was unhelpful. This was my exp...
I purchased an LG OLED65C46 TV on November 16, 2024, from an authorized LG dealer. The TV was installed by LG’s authorized service team on November 19, 2024. However, just two weeks later, the screen suddenly went black while watching it in the evening. I contacted LG service and scheduled a repair...
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