I’ve been using my LG LED TV since September, and about three weeks ago, I noticed a serious light bleed issue on the screen. I immediately contacted customer service, and they arranged a service visit. When the technician arrived, I showed them clear photos and videos of the issue. They said they’d speak with the company and get back to me.
I also followed up through WhatsApp with LG’s customer support. Their response? That light bleeding is “normal” for LED screens. That’s unacceptable—this is not a minor glow or expected level of light. The photos I provided clearly show a visible, distracting bleed that ruins the viewing experience, especially in dark scenes.
They sent another technician appointment request, but no one has shown up since. It’s been weeks, and I still haven’t received a solution or even a proper inspection. Why advertise premium picture quality if these obvious defects are brushed off as “normal”?
LG, I want an immediate technician visit and a written explanation of whether this panel is faulty or not. If it is, I expect a free replacement. I paid over ₺ for a quality screen—not one that glows around the edges and gets ignored when I complain.
Hello, I purchased an LG 86UR8100 4K TV from a dealer about 20 days ago, and there's a disturbingly noticeable backlight bleeding on the screen. I reported the issue to both the service center and the place of purchase. Instead of coming to inspect it, they asked for a video from me, which I provide...
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I recently purchased an LG 65QNED86T TV, and it has excessive light bleed, making it impossible to enjoy the screen properly. After researching online, I found numerous complaints about the same issue, proving that this is a widespread defect and not an isolated case. This is unacceptable—selling a...
I purchased an LG television approximately 6 months ago. Just one week after buying it, we noticed a dark spot on the screen. When we contacted the service center, we were told the TV would be replaced. However, instead of providing a new TV, they repaired the unit and sent it back. This was the beg...
Approximately one year ago, on 05.09.2024, I purchased an LG 65QNED86T6A television from an LG store for ₺57,999.00. For about the last four weeks, a constantly lit and flickering light has appeared on the left side of the screen, in an area of about 20 cm extending from bottom to top. This flickeri...
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