I bought an LG air conditioner, but the one I got doesn't cool properly at all. The device is working, but it just isn't cooling down the room, making these hot summer days really tough to handle. I asked for a replacement because I thought the unit was faulty, but I haven't heard back from LG at all. Nothing's happening—no calls, no updates, just total quiet. I thought LG would handle customer care in a more responsible way. I’m currently without a working cooling system and no help. I want to share this complaint from Turkey, and I really need some help. This is my final option, and I’m really hoping someone at LG will step up and do something.
I purchased an LG air conditioner online on August 18th, and despite the fact that I did so, I have been scheduled for an installation appointment on September 5th. It is very disheartening to learn that a well-known company like LG provides such poor service in a major city like Istanbul. This situ...
I ordered a brand-new air conditioner from LG Turkey, which was delivered and installed in June. Instead of using the new installation pipes provided with the unit, the installers used the old pipes left by the previous tenant. In early August, the unit started blowing hot air. I requested service u...
We purchased an air conditioner from LG Turkey in May 2021, and in May 2024, it malfunctioned with the CH09 error code. We called the authorized service, and they informed us that the EEPROM part needed to be replaced. However, they said the part was not in stock and would be procured. Despite calli...
I placed an online order for an LG air conditioner, and it's been a nerve-racking two weeks of waiting for the service team to come and set it up. Despite living in Izmir, in a central area like Gaziemir, it turns out there's no service team available to handle installations in my neighborhood, wors...
I purchased an LG air conditioner 4-5 months ago, but it has been completely ineffective at heating. Even in turbo mode, it struggles to warm up a small room, providing no noticeable performance. This experience with LG has been deeply disappointing, as I expected much better from the brand. When I...
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