I have not been able to use my LG CordZero A9 vacuum cleaner for about three months because the HEPA filter cover is faulty—it constantly comes off and won’t stay closed. As a result, the vacuum is unusable. I contacted LG customer service and the authorized service center to resolve the issue, but I was told that a replacement part could only be provided at a very high cost (₺3,500) and that it was out of stock, meaning I would have to wait at least three weeks if ordered. I originally purchased the vacuum from the Ankara Optimum store, and although the warranty has now expired, the extremely high cost of the spare part and the long wait time are causing me serious inconvenience. I request that spare parts be supplied at more reasonable prices and in a faster manner. It is financially very difficult for us to afford such costs, and I expect LG to provide support in this matter.
I purchased the LG CordZero cordless vacuum less than a year ago, and its dust compartment lid already broke. I took it to the authorized service center in Tekirdağ, and they immediately blamed user error, quoting a ₺2000 repair fee. We’ve been forced to tape the lid with packing tape just to keep u...
It’s been less than 3 months since I bought the LG CordZero cordless vacuum, and I'm already having serious issues. The device shuts off automatically within 2 minutes, no matter which battery I use. Both batteries trigger the same problem. I clean the vacuum regularly and maintain it exactly as in...
I bought an LG CordZero cordless vacuum cleaner, and shortly after, the lid developed a problem. I contacted customer service and was directed to a service center in Bağcılar, which is not even in my district. They told me the product would need to be sent there, and if it couldn’t be fixed, replace...
I’m extremely frustrated with the after-sales experience for my LG CordZero vacuum cleaner. The motorized head started making loud rattling noises and stopped functioning properly. Since the vacuum is under warranty and I also purchased extra insurance, I sent it in for repair over 20 days ago. Tod...
I purchased the LG A9N CordZero cordless vacuum from MediaMarkt just 2–3 months ago, and it’s been a frustrating experience from day one. The vacuum constantly shuts off mid-clean, forcing me to keep pressing the power button repeatedly just to continue using it. Sometimes it doesn’t even turn back ...
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