I purchased an LG OLED TV believing in the brand’s promise of high quality and long-term performance. Unfortunately, just after three years of use, the screen began showing horizontal and vertical lines that wouldn’t disappear. I performed the pixel cleaning feature multiple times, hoping it would help—but nothing changed. I reached out to LG support and was informed that the panel had failed and that this type of issue cannot be repaired.
Since the standard warranty only covers 2 years, I was told I would need to pay for a complete panel replacement. To my shock, the cost of replacement was nearly as much as buying a brand-new television. I find it completely unacceptable that a premium TV from such a well-known brand would develop a critical fault so soon after the warranty expired.
I invested a significant amount of money in this TV, expecting it to last at least 5 to 10 years without major issues. This situation has shattered my trust in LG’s product quality and customer service. I strongly urge LG to cover the panel replacement cost or offer a reasonable solution. A high-end product should not become unusable after just three years.
I purchased an LG TV on October 6, 2022, and after just one year (October 2023), the screen developed long green vertical lines and stopped working. Since it was still under warranty, LG replaced the panel, confirming that the issue was not caused by user error. Now, just a few months after the war...
One of the LG 43-inch LED TVs I own has been malfunctioning as of late. A horizontal line appeared on the screen of the television, whose color changed depending on the channel being watched. My viewing experience was severely hampered by this. Contacting LG's official support helped me learn that m...
We started using our LG TV in 2020, and now there are two visible lines across the bottom of the screen. When I contacted customer service, they informed me that it’s a panel issue requiring a full replacement, as the part cannot be repaired. I cannot accept a critical failure on a product expected...
I purchased an LG Nanocell TV on March 19, 2022, expecting it to be a long-lasting, high-quality product. However, less than three years later, the screen and sound completely stopped working. When I contacted LG customer service, I was informed that the warranty only lasts for two years, and since ...
I bought an LG SM8200 pla TV, and the service put it up in November 2019. We thought we were getting a good TV from a well-known brand and paid three times as much for it, but it broke after just three years. The TV screen went out while I was watching it, and it never came back on. When we called c...
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