We purchased our LG brand LG50QNED7S6QA 50" 127 cm QNED television on April 11, 2023. Today, while watching TV, green colors and lines suddenly appeared on the screen. I immediately called LG customer service, and they told me the device is no longer under warranty because it has been more than two years. Today is June 22, 2025—just about 40 days after the warranty expired—and now the TV is malfunctioning. How is this acceptable? We paid a significant amount of money thinking we were buying a quality product that would last for years. Now they will charge both for the service visit and, if the issue is with the panel, for the panel replacement as well. I’m requesting that my issue be addressed and resolved—if anyone even bothers to get back to me. I didn’t buy this TV to use it for only two years. It’s hard to believe this is a coincidence, that the device fails right after the warranty ends. Please try to put yourselves in my shoes. It’s unfair, considering the amount we paid. I urge LG to stand behind its products.
I purchased an LG TV on October 6, 2022, and after just one year (October 2023), the screen developed long green vertical lines and stopped working. Since it was still under warranty, LG replaced the panel, confirming that the issue was not caused by user error. Now, just a few months after the war...
Approximately one year ago, on 05.09.2024, I purchased an LG 65QNED86T6A television from an LG store for ₺57,999.00. For about the last four weeks, a constantly lit and flickering light has appeared on the left side of the screen, in an area of about 20 cm extending from bottom to top. This flickeri...
I purchased the LG 50QNED816RE TV expecting reliable quality, but I was shocked when the right-center area of the screen began darkening due to localized overheating. This issue developed on its own—no impact or misuse occurred. On May 17, 2025, LG's authorized service team visited and acknowledged...
I purchased an LG 50UP77006LB UHD-LCD TV from MediaMarkt on March 30, 2022, and it is still covered under an extended warranty. My warranty period has one month left, yet when I contacted LG support, they confirmed that the TV has a panel failure but refused to offer any repair or assistance. This ...
I purchased an LG Nanocell TV on March 19, 2022, expecting it to be a long-lasting, high-quality product. However, less than three years later, the screen and sound completely stopped working. When I contacted LG customer service, I was informed that the warranty only lasts for two years, and since ...
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