LG service delay

I own an LG 1454 WF dishwasher and for the last two months I have been experiencing a problem in every wash cycle. Despite using the machine as instructed, it does not work properly and the issue recurs in each use. Because of this ongoing problem, I contacted LG service and requested support. Howev...

My LG refrigerator broke down before it was even three years old. I called customer service on Tuesday, and they came to inspect it on Wednesday. They said the issue was with the control board and told me I had to pay in advance before they would order the replacement part. I paid $186 upfront. It i...

My LG DFCA2SFP dishwasher, which was installed on April 4, 2023, developed a chronic “AE” (water leakage) error as well as a control panel malfunction while still under warranty. The same issue also occurred in November 2024, but at that time it was dismissed with the explanation that “no fault was ...

I purchased an LG 27GS75Q monitor from Vatan on November 28, 2025. From the very first uses, I noticed both dead pixels on the screen and extremely severe light bleed on the panel. These issues are clearly visible during normal use and seriously affect image quality, so I sent the monitor back to Va...

On September 16, 2025, I placed an order for a 65" OLED C5 TV from LG’s official website. The amount was charged to my credit card immediately, which is expected. However, as of September 25, the order status was still listed as "Ordered," and no shipping details had been provided. I contacted LG’s ...

In August 2023, I purchased an LG PC24SQ model air conditioner from Vatan Bilgisayar in İskenderun, Hatay. However, after the February 6 earthquake, my family and I were forced to live in a container as we could not find a safe house in the area. Because of this, I have not been able to use the air ...

My LG SQ18 air conditioner developed a CH38 error. After the issue began, I contacted the authorized service on 04.08.2025 and was directed to return the device. I initiated the return process through LG, but although the product is under warranty, 26 days have passed and I still have not received m...

I have not been able to use my LG CordZero A9 vacuum cleaner for about three months because the HEPA filter cover is faulty—it constantly comes off and won’t stay closed. As a result, the vacuum is unusable. I contacted LG customer service and the authorized service center to resolve the issue, but ...

Our LG B569BLCZ model refrigerator has not been cooling for 1 week. We bought all our white goods from LG, but the slightest problem is not rinsed behind the product. We live in Hatay İskenderun in the earthquake zone, and the conditions are already very heavy. All our food was wasted due to the det...

I purchased an LG RH10V9PV2W model dryer from an authorized LG dealer 8 months ago, and recently it started leaking water onto the floor while drying. Due to this issue, I called LG service on 11.08.2025. The service team stated that the inside of the machine was dusty and that this caused the water...

I purchased the DC12RTH LG DUALCOOL™ Sirius 12K BTU Inverter Wi-Fi Air Conditioner from lg.com.tr. The product was delivered by cargo. During installation, the service team noticed that the bottom cover was broken. They said they would replace the part, and I agreed. The air conditioner was installe...

I bought an LG 12,000 BTU air conditioner, and since the day I purchased it, I’ve been constantly facing issues with the service. The technicians who come either don’t know their job properly or leave after making basic mistakes. How can a service team forget essential steps like filling the gas or ...

I am writing to you from Istanbul, Türkiye. My LG washing machine with dryer broke down. I called the authorized service and they took the macine to their service center. They called a few days later and said that the motherboard was broken. They said that it was not possible to repair this part, th...

I purchased an LG dishwasher on June 27. The service team came for installation and opened the box for the first time themselves. Since the clean water and drain connections were short, they only performed a test; I wasn’t home at the time, but my wife was. The service team failed to notice the scra...

I bought an LG air conditioner, but the one I got doesn't cool properly at all. The device is working, but it just isn't cooling down the room, making these hot summer days really tough to handle. I asked for a replacement because I thought the unit was faulty, but I haven't heard back from LG at al...

On June 16, 2025, I bought the LG 86QNED916PA 218 cm QNED TV from Teknosa Forum. The LG representative at the store, Z****, strongly recommended this model, praising it as a high-end product with excellent performance. Trusting their word, I purchased it. The TV was delivered the next day, and insta...

I’ve been using my LG LED TV since September, and about three weeks ago, I noticed a serious light bleed issue on the screen. I immediately contacted customer service, and they arranged a service visit. When the technician arrived, I showed them clear photos and videos of the issue. They said they’d...

My LG washing machine broke down in December 2024, and I’ve been stuck in a cycle of delays and unresolved issues ever since. I filed a service request, and a technician was sent to inspect it. They ordered a new shock absorber, came back later to install it—but the loud noise issue was still there....

From the very first day we bought our LG washing machine, it has had spin cycle issues. Recently, the problem became unbearable—the machine would get stuck mid-cycle with clothes and water still inside, refusing to spin. We called customer service, but the technician kept delaying the visit with “to...

I am writing to report a critical safety issue involving an LG washing machine under warranty (Model: F4V5RGPOW.ABWPLTK, SN: 111PWNFLK567), and the concerning response from LG Turkey that followed. On May 17, 2025, during regular use, the machine suffered an electrical malfunction that caused a fire...

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I bought an LG 588-liter bottom freezer refrigerator, and from early on, I’ve experienced multiple serious issues. The fridge has cooling problems, cracked paint, and other performance faults that should never occur in a product from a so-called premium brand. When I tried to report these problems,...

I purchased the LG 50QNED816RE TV expecting reliable quality, but I was shocked when the right-center area of the screen began darkening due to localized overheating. This issue developed on its own—no impact or misuse occurred. On May 17, 2025, LG's authorized service team visited and acknowledged...

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The LG WashTower has not been delivered for 4 months, with excuses such as “out of stock.” On January 14, 2025, I purchased the LG WashTower product, which was on sale for ₺69,000, from the LG Brandshop CZ Elektronik branch located in Trabzon. We have been waiting for a response to our emails. For t...

I purchased an LG television approximately 6 months ago. Just one week after buying it, we noticed a dark spot on the screen. When we contacted the service center, we were told the TV would be replaced. However, instead of providing a new TV, they repaired the unit and sent it back. This was the beg...