I bought the LG nano766qa model on 22.05.2023, it arrived the next day and it installed the service. In the evening, we wanted to face the new enthusiasm TV and watch a movie, there is light leakage and cloudiness all over it. I called the place I bought it, the next day the service came and took pictures and asked me to open the light leak program in the evening and shoot a video and send it to the LG customer representative. I did what he said, 3 days later, someone named Ms. Tuğçe from LG called me and conveyed that this was at reasonable levels and that they would not change. I have no choice but to apply to the Consumer Arbitration Committee. Give 25 thousand TL and deal with them. Don't buy an LG, don't mind.
I purchased an LG Nanocell TV on March 19, 2022, expecting it to be a long-lasting, high-quality product. However, less than three years later, the screen and sound completely stopped working. When I contacted LG customer service, I was informed that the warranty only lasts for two years, and since ...
After 5 months, we took the TV to an authorized dealer because it has light issues, after 10 days, they said they'd made the product and there wouldn't be any problems. They then sent it to us. Four months after the first fix, the light blocking got stronger. We asked the consumer arbitration group ...
I bought a TV, model 75QNED816, and it was approved for replacement due to light leaks. After 7-8 months, the replacement, a higher model 75Qned916pa, arrived on December 8, 2023, following a decision by the Consumer Arbitration Board. Despite being a newer model with mini LED technology, this TV ha...
I purchased an LG OLED65C46 TV on November 16, 2024, from an authorized LG dealer. The TV was installed by LG’s authorized service team on November 19, 2024. However, just two weeks later, the screen suddenly went black while watching it in the evening. I contacted LG service and scheduled a repair...
I purchased an LG 65 UR 9100 television from the Teknosa Mersin store on 01/07/2024. On the evening of installation, I noticed light leakages on the screen. The following day, the LG service team took the television along with its box. Despite my attempts to explain the significant issue through pho...
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