LG 65 UR 9100 TV Unresolved Light Leakage Issues

LG 65 UR 9100 TV Unresolved Light Leakage Issues
LG 65 UR 9100 TV Unresolved Light Leakage Issues
LG 65 UR 9100 TV Unresolved Light Leakage Issues
Mustafa
Mustafa
LG
January 17, 2024 3:16 PM125

I purchased an LG 65 UR 9100 television from the Teknosa Mersin store on 01/07/2024. On the evening of installation, I noticed light leakages on the screen. The following day, the LG service team took the television along with its box. Despite my attempts to explain the significant issue through photos and discussions with both the service and the headquarters, they claimed that the light leakage was normal and rejected my request for an exchange. As evident in the product photos, there is a major flaw, and LG refuses to stand behind its product. I've been a loyal Samsung user for years without any issues, and this is my first time trying an LG television, and I regret it. The headquarters dismissed the problem, stating it's normal for bottom-lit models. I can't use the product, and dealing with such an indifferent company is frustrating. I will never buy an LG product again. Choosing a television requires careful consideration. LG's behavior would not fly in European countries. I will pursue my rights to the fullest extent; we don't earn money easily, and this conduct is unacceptable for a big corporation like LG.

Mustafa
Mustafa
October 4, 2024 9:37 AM

LG has not responded to my complaint; I have never seen a company like this. I will not buy or recommend any LG products again. They cause distress.

Comments

Similar Complaints

1

My New LG OLED65CS3VA TV from Teknosa Arrived with a Huge Scratch

Sedat
Sedat
LG
June 26, 2024 3:41 PM58

On Friday, June 21, 2024, I purchased a display model LG OLED65CS3VA 65" OLED TV from the Teknosa store in Çerkezköy, Te...

My New LG OLED65CS3VA TV from Teknosa Arrived with a Huge Scratch
My New LG OLED65CS3VA TV from Teknosa Arrived with a Huge Scratch
My New LG OLED65CS3VA TV from Teknosa Arrived with a Huge Scratch
My New LG OLED65CS3VA TV from Teknosa Arrived with a Huge Scratch
1

LG OLED65C46 TV Panel Damaged by Service, Warranty Denied

Ahmet
Ahmet
LG
December 17, 2024 9:08 PM68

I purchased an LG OLED65C46 TV on November 16, 2024, from an authorized LG dealer. The TV was installed by LG’s authoriz...

3

Teknosa's Failure to Replace Faulty LG OLED65G36LA TV

Murat
Murat
LG
May 24, 2024 8:44 PM48

On February 16, 2024, I purchased an 'LGOLED65G36LA' TV from the Çanakkale Teknosa Extra branch for my company, invoiced...

1

LG 75-Inch QLED TV Light Leakage Issue - I Want a Refund Not a Replacement!

Enis
Enis
LG
March 2, 2025 2:24 PM79

I bought an LG 75-inch QLED TV in September 2024, expecting a top-notch viewing experience, but it has become a constant...