I purchased an LG 65 UR 9100 television from the Teknosa Mersin store on 01/07/2024. On the evening of installation, I noticed light leakages on the screen. The following day, the LG service team took the television along with its box. Despite my attempts to explain the significant issue through photos and discussions with both the service and the headquarters, they claimed that the light leakage was normal and rejected my request for an exchange. As evident in the product photos, there is a major flaw, and LG refuses to stand behind its product. I've been a loyal Samsung user for years without any issues, and this is my first time trying an LG television, and I regret it. The headquarters dismissed the problem, stating it's normal for bottom-lit models. I can't use the product, and dealing with such an indifferent company is frustrating. I will never buy an LG product again. Choosing a television requires careful consideration. LG's behavior would not fly in European countries. I will pursue my rights to the fullest extent; we don't earn money easily, and this conduct is unacceptable for a big corporation like LG.
Approximately one year ago, on 05.09.2024, I purchased an LG 65QNED86T6A television from an LG store for ₺57,999.00. For about the last four weeks, a constantly lit and flickering light has appeared on the left side of the screen, in an area of about 20 cm extending from bottom to top. This flickeri...
On Friday, June 21, 2024, I purchased a display model LG OLED65CS3VA 65" OLED TV from the Teknosa store in Çerkezköy, Tekirdağ. Before buying, I carefully inspected the TV and found no issues with the screen or casing. I accepted the product in that condition. The next day, when the service technic...
I purchased an LG OLED65C46 TV on November 16, 2024, from an authorized LG dealer. The TV was installed by LG’s authorized service team on November 19, 2024. However, just two weeks later, the screen suddenly went black while watching it in the evening. I contacted LG service and scheduled a repair...
On February 16, 2024, I purchased an 'LGOLED65G36LA' TV from the Çanakkale Teknosa Extra branch for my company, invoiced at ₺108,000. On March 24, 2024, the panel malfunctioned, displaying horizontal red/blue/green/white lines. I contacted the authorized service, and on March 27, 2024, a service rep...
I bought an LG 75-inch QLED TV in September 2024, expecting a top-notch viewing experience, but it has become a constant source of frustration. The television exhibited light leakage, and at first, the company was unwilling to acknowledge this as a defect. After presenting my case to the Consumer Ar...
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