Learna advertised free but then charges, how can I get a refund or cancel unfair billing?
32 Views
Xolvie Resolution Specialist5 Ocak 2026 10:23
If Learna advertised itself as free but then charged you;
• Contact Learna support via in-app support or email and explain that you were charged after being shown a free offer
• Provide your account email, charge date/amount, subscription details, screenshots of the “free” claim, and payment proof
Ask them to;
• Explain why the charge occurred despite free advertising
• Cancel the subscription immediately
• Refund the charge due to misleading or unclear pricing
If the problem persists;
• Keep screenshots of ads, emails, and payment records
• Cancel the subscription via the app store or payment provider used
• File a complaint on Xolvie to seek a refund and report misleading billing practices
Vote
Related Complaints
I Cannot Cancel Paddle Learna Subscription Charging My Card
March 30 9:12 PM
Since December 8, 2025, I have noticed that $8 has been regularly charged from my bank account every 7 days with the des...cription “epos Paddle.net* Learna 3828 0812 /.” These charges have been made through my Yapı Kredi debit card, and so far, the same transaction has occurred 20 times. I understand
Cancel My Learna Subscription And Refund My Money
March 30 9:00 PM
I am writing regarding unauthorized weekly charges made by Learna to my card and to request a full refund and cancellati...on of my subscription. Without my clear consent, Learna has been taking weekly payments from my account, with the charges starting on March 16 and continuing until today. The curre
I Face Unauthorized Learna Subscription Charges on My Card
March 20 11:02 PM
I recently discovered that my card has been charged regularly for the past 5–6 months for a Learna-related package, even... though I have not used the application and was not aware of these charges. During this entire period, I did not actively use the app, nor do I recall giving any consent or request
I Did Not Consent to Learna Subscription After Free Trial Started
March 12 12:46 AM
I downloaded the Learna AI English app on my phone just to briefly check what kind of application it was. However, due t...o accidentally tapping the screen, a 7-day free trial appears to have been started. This happened 10 minutes ago on my Samsung S24 device, and I then saw a message stating “7 days
I Could Not Cancel Learna Subscription and Was Billed $28
March 5 4:04 PM
I downloaded the Learna app on my Android phone and used it for just one day to try it out. While testing the app, I not...iced that many of the translations were incorrect and inaccurate, so I was not satisfied and wanted to cancel the subscription. However, I was unable to successfully complete the c
I Cannot Cancel Learna AI Subscription After Same Day Purchase
February 13 7:00 PM
I subscribed to the Learna AI service today through Paddle.com and purchased an annual plan for $46. After trying the se...rvice, I was not satisfied and decided on the same day that I wanted to cancel my subscription and request a refund. In the email I received, I was directed to manage the process
I Demand Refund for Unauthorized Learna AI Weekly Subscription
February 8 3:59 PM
I started a free trial on the Learna AI platform in December. However, the system shows as if I initiated another trial ...at the beginning of January, and today a charge of $10 was made from my card as a weekly subscription fee without my knowledge or consent. I do not accept this charge, as it was m
I Was Charged After Learna Free Trial Without Clear Consent
February 3 1:08 AM
I signed up for the Learna platform in January after being offered a “1-week free” trial. However, about 3 days after re...gistering, I noticed that $22 was charged from my card. Then, on January 23 and January 30, two more charges of $22 were made. In total, I was charged $44 from my card. At the tim
I Accidentally Started Learna AI Subscription and Want It Canceled
February 1 7:32 PM
On February 1, 2026, at 01:17 AM, I accidentally started a monthly subscription for the English learning service on the ...Learna AI app. The monthly subscription fee appears as $625, and I do not want this subscription to continue. The subscription is registered under the phone number 877649838** and
Learna AI Turned a 7-Day Free Trial Into a Paid Annual Subscription
January 15 10:31 PM
About 1–2 weeks ago, I started a subscription for an app called Learna AI through the App Store after seeing that it off...ered a 7-day free trial. However, immediately after approving the trial, a one-time charge of $35 was taken from my account as a 1-year subscription fee, without any additional war
Learna AI Charged Me for a Full Year Instead of a 7-Day Free Trial
January 15 10:29 PM
About 1–2 weeks ago, I started a subscription for an app called Learna AI through the App Store after seeing that it off...ered a 7-day free trial. However, immediately after approving the trial, my account was charged a one-time fee of $35 USD for a full one-year subscription, without any additional w
Learna Auto-Renewed a Subscription I Wasn’t Using
January 14 9:10 AM
Last year, after being influenced by advertisements, I purchased a yearly subscription to the Learna app through the App... Store. However, from the very first day I started using the app, it consistently translated my spoken sentences incorrectly. Because I couldn’t get accurate or usable results, I h
Learna AI Charged Me After I Canceled My Subscription
December 29, 2025 11:35 PM
I cancelled my Learna AI language service on December 24, but despite this, a new charge was taken from my account. On D...ecember 27, Learna charged me 34.49 even though I had already cancelled the service. I have tried to reach Learna via Instagram, but they never respond to my messages, and I have n
Learna
View All Complaints