If Learna advertised itself as free but then charged you;
• Contact Learna support via in-app support or email and explain that you were charged after being shown a free offer
• Provide your account email, charge date/amount, subscription details, screenshots of the “free” claim, and payment proof
Ask them to;
• Explain why the charge occurred despite free advertising
• Cancel the subscription immediately
• Refund the charge due to misleading or unclear pricing
If the problem persists;
• Keep screenshots of ads, emails, and payment records
• Cancel the subscription via the app store or payment provider used
• File a complaint on Xolvie to seek a refund and report misleading billing practices
Related Complaints
I Am Demanding a Refund After Being Misled by Learna's Free Trial

This week, I subscribed to the "Speak & Learn English: Learna" app because it was advertised with a one-week free trial.... However, as soon as I started the subscription, the weekly fee of $16 was immediately charged to my account, and no free trial period was provided. I do not accept being charged ...
I Am Disputing Unauthorized Monthly Learna AI Mobile Carrier Charges

There is an app called Learna AI that I saw on Instagram, and even though I only signed up for a free trial, they billed... my mobile phone invoice every single month. The app offers no way to cancel the subscription, and I was even forced to disconnect my entire mobile phone line as a result. They cha...
I Want to Cancel My Learna AI iOS Subscription Without Being Billed
I signed up for the iOS version of the Learna AI app on June 2 to use their one-week trial. Although the app stated that... the trial period was valid until June 10 at 11:59 PM, I saw in my bank app that an attempt was made to charge my card by this app on June 10, 2026, at 2:46 AM. Because I didn't l...
Learna AI Subscription Charges Were Not Clearly Authorized

On June 6, 2026, I purchased the “Learna Pro 1 tuần (Learna AI: Học Tiếng Anh)” package through Google Play for a total... amount of 292,222 VND. After completing the purchase, I noticed additional deductions and charges related to this service that I did not clearly authorize or do not consider justi...
I Was Trapped in a Learna AI Subscription That Cannot Be Canceled

Due to an unauthorized subscription started without my knowledge or consent on the Learna AI app, a total of approximate...ly $27 has been deducted from my account over the past three weeks. Ever since I noticed this subscription, I have been trying to cancel it, but for three weeks now, I have been co...
I Am Unable to Cancel My Learna AI Free Trial Before Being Charged
I am writing regarding a cancellation issue I experienced with a subscription that started following a trial period on t...he Learna AI platform. At the end of the trial period on May 8, we assumed we had canceled the subscription, but later realized that the cancellation had actually failed to process...
I Cannot Cancel Paddle Learna Subscription Charging My Card

Since December 8, 2025, I have noticed that $8 has been regularly charged from my bank account every 7 days with the des...cription “epos Paddle.net* Learna 3828 0812 /.” These charges have been made through my Yapı Kredi debit card, and so far, the same transaction has occurred 20 times. I understand...
Cancel My Learna Subscription And Refund My Money

I am writing regarding unauthorized weekly charges made by Learna to my card and to request a full refund and cancellati...on of my subscription. Without my clear consent, Learna has been taking weekly payments from my account, with the charges starting on March 16 and continuing until today. The curre...
I Face Unauthorized Learna Subscription Charges on My Card

I recently discovered that my card has been charged regularly for the past 5–6 months for a Learna-related package, even... though I have not used the application and was not aware of these charges. During this entire period, I did not actively use the app, nor do I recall giving any consent or request...
I Did Not Consent to Learna Subscription After Free Trial Started

I downloaded the Learna AI English app on my phone just to briefly check what kind of application it was. However, due t...o accidentally tapping the screen, a 7-day free trial appears to have been started. This happened 10 minutes ago on my Samsung S24 device, and I then saw a message stating “7 days ...
I Could Not Cancel Learna Subscription and Was Billed $28
I downloaded the Learna app on my Android phone and used it for just one day to try it out. While testing the app, I not...iced that many of the translations were incorrect and inaccurate, so I was not satisfied and wanted to cancel the subscription. However, I was unable to successfully complete the c...
I Cannot Cancel Learna AI Subscription After Same Day Purchase

I subscribed to the Learna AI service today through Paddle.com and purchased an annual plan for $46. After trying the se...rvice, I was not satisfied and decided on the same day that I wanted to cancel my subscription and request a refund. In the email I received, I was directed to manage the process ...
I Demand Refund for Unauthorized Learna AI Weekly Subscription

I started a free trial on the Learna AI platform in December. However, the system shows as if I initiated another trial ...at the beginning of January, and today a charge of $10 was made from my card as a weekly subscription fee without my knowledge or consent. I do not accept this charge, as it was m...
I Was Charged After Learna Free Trial Without Clear Consent
I signed up for the Learna platform in January after being offered a “1-week free” trial. However, about 3 days after re...gistering, I noticed that $22 was charged from my card. Then, on January 23 and January 30, two more charges of $22 were made. In total, I was charged $44 from my card. At the tim...
I Accidentally Started Learna AI Subscription and Want It Canceled
On February 1, 2026, at 01:17 AM, I accidentally started a monthly subscription for the English learning service on the ...Learna AI app. The monthly subscription fee appears as $625, and I do not want this subscription to continue. The subscription is registered under the phone number 877649838** and...


Learna AI Turned a 7-Day Free Trial Into a Paid Annual Subscription

About 1–2 weeks ago, I started a subscription for an app called Learna AI through the App Store after seeing that it off...ered a 7-day free trial. However, immediately after approving the trial, a one-time charge of $35 was taken from my account as a 1-year subscription fee, without any additional war...
Learna AI Charged Me for a Full Year Instead of a 7-Day Free Trial

About 1–2 weeks ago, I started a subscription for an app called Learna AI through the App Store after seeing that it off...ered a 7-day free trial. However, immediately after approving the trial, my account was charged a one-time fee of $35 USD for a full one-year subscription, without any additional w...
Learna Auto-Renewed a Subscription I Wasn’t Using
Last year, after being influenced by advertisements, I purchased a yearly subscription to the Learna app through the App... Store. However, from the very first day I started using the app, it consistently translated my spoken sentences incorrectly. Because I couldn’t get accurate or usable results, I h...
Learna AI Charged Me After I Canceled My Subscription

I cancelled my Learna AI language service on December 24, but despite this, a new charge was taken from my account. On D...ecember 27, Learna charged me 34.49 even though I had already cancelled the service. I have tried to reach Learna via Instagram, but they never respond to my messages, and I have n...
