I cancelled my Learna AI language service on December 24, but despite this, a new charge was taken from my account. On December 27, Learna charged me 34.49 even though I had already cancelled the service. I have tried to reach Learna via Instagram, but they never respond to my messages, and I have not received any support or explanation about this unauthorized payment. I request a full refund of the 34.49 that was taken after my cancellation, a written confirmation that my subscription is cancelled, and assurance that no further charges will be made to my account.
I am writing to report unauthorized and ongoing charges from Ai Learna to my Canadian Mastercard, despite my previous attempt to complain about this issue. On January 11th and January 17th, my card was charged 34.49 CAD on each of these dates. I did not approve these continued withdrawals and I have not received any proper receipt or confirmation email from Ai Learna. I have tried to reach Ai Learna but I have no contact email or receipt information, so I have been unable to get any response or explanation about these charges. The fact that the payments continue even after I tried to complain is unacceptable. I request a full refund of all amounts that have been taken from my credit card and the immediate cancellation of any subscription or automatic payment that may be linked to my card. I also ask for a clear written explanation of why these charges were made and confirmation that no further payments will be taken.
I downloaded the Buddy.ai app last month to try the free trial version. Unfortunately, I forgot to cancel the subscription before the trial ended, and a payment was charged to my account. As soon as I noticed the charge, I canceled the subscription and uninstalled the app from my phone. I even recei...
I purchased a one-time service from the Buddy.ai app and made sure to send a cancellation request via email before the subscription period expired. Despite this, they charged me again, which is completely unacceptable. I never agreed to any kind of renewal, especially not without warning or consent....
I subscribed to the Buddy.ai app for my child in October 2024 after the free trial ended and purchased a one-month plan. After that one month, I canceled the subscription in November 2024. Despite canceling it properly, I have continued to see unauthorized charges of ₺349.90 on my credit card every ...
I was shocked to discover that a charge of ₺1624.95 was made on my credit card under the name “iyzico-english-improve.” At first, I didn’t even recognize the company, since I have no active subscription or agreement with any service by that name. Only after receiving a follow-up email did I find out...
I initially purchased a 3-month subscription to Ewa English and paid $39 (₺ equivalent). I used the app for that time, but once the subscription ended, they charged my card again for another 3-month period—without my permission or any prior notice. I did not authorize this renewal and was not inform...
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