Last year, after being influenced by advertisements, I purchased a yearly subscription to the Learna app through the App Store. However, from the very first day I started using the app, it consistently translated my spoken sentences incorrectly. Because I couldn’t get accurate or usable results, I hardly used the app at all, which should be clearly verifiable by reviewing my usage records.
Despite finding the service problematic, as of January 2025, I chose to simply stop using it and did not want my subscription to renew under any circumstances. Nevertheless, without my knowledge or consent, my subscription was automatically renewed and $35 USD was charged to my credit card.
Even though I was dissatisfied with the service and had not actively used it for a long time, I am requesting a refund of the $35 USD charged due to this unauthorized automatic renewal. I also request that all automatic renewal and automatic payment authorizations linked to my Learna account be permanently disabled.
About 1–2 weeks ago, I started a subscription for an app called Learna AI through the App Store after seeing that it offered a 7-day free trial. However, immediately after approving the trial, my account was charged a one-time fee of $35 USD for a full one-year subscription, without any additional w...
About 1–2 weeks ago, I started a subscription for an app called Learna AI through the App Store after seeing that it offered a 7-day free trial. However, immediately after approving the trial, a one-time charge of $35 was taken from my account as a 1-year subscription fee, without any additional war...
I cancelled my Learna AI language service on December 24, but despite this, a new charge was taken from my account. On December 27, Learna charged me 34.49 even though I had already cancelled the service. I have tried to reach Learna via Instagram, but they never respond to my messages, and I have n...
I downloaded Promova’s English learning program as a trial version and used it briefly. I did not make any purchase or give approval for a paid subscription. Despite this, I later noticed that my card has been charged automatically every month, and so far, about $190 has been withdrawn without my pe...
I downloaded the Promova language learning app through the App Store. Even though I did not create an account and Promova does not appear in my subscriptions, a payment of $30 was charged to my credit card on August 17, 2025. Being charged despite not starting any membership has caused me harm. I t...
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